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Coles Supermarkets / plastic shopping bags

1 Manor lakes, Australia

I collected my plastic shopping bags and when I got out of the car and lifted the bag the bottom of the plastic bag ripped open and a 2L juice hard bottle fell hard into the top part of my foot. I'm in server pain tonight and I find it difficult to walk with shooting pain up my foot and into my ankle. I find it difficult to move my foot side to side. I am in tears with the really bad pain and will be seeing a doctor tomorrow for exam if the foot. The swelling on the top part of my foot is getting bigger. I have taken pictures of the tear in the bottom of the plastic bag and my foot. You have provided a piece of equipment (plastic bag) and it has faulted and now has caused serious injury. Please advise me what you will do about this serious complaint.

Coles Supermarkets
Coles Supermarkets
Coles Supermarkets

Nov 13, 2016

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