CleverBridgenero platinum 2019

I purchased Nero 2019 Sept. 1 2019. I received the licence number but when I tried to set it up it came out that the seriel number was for a different product so I contacted you.
I revceived the response you would amend this and that I could download the product.
My computer wound up with irreparable damage and I have only just received my new computer.
I am still getting notice that the seriel number is incorrect and I cannot download it.
The reference number is AKD [protected]
Please help
w puddicombe

Nov 27, 2018

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