Clalit Health Services review: &NOTHING IS AS IT SEEMS&

Clalit Health Services have a "great" programme to Stop Smoking. However they do not inform anyone of how to actually get into contact with them. Eventually one gets the number from their so called "Customer Service" and when you get through, the person on the other side, Ruth Hazan, barely speak English. What a shame for those of us who cannot speak fluently enough to be able to join the programme. Ruth, like so many in Clalit could not be bothered to actually try and assist, typical attitude of so called service by Clalit, in her words, "if you cannot speak Hebrew, you cannot join the programme"
No wonder there are so many people who are getting ill from smoking amongst Anglo Saxons as they cannot be helped due to their lack of their language skills
Again, what a sour taste left in one's mouth after believing everything is so great about living in this beautiful land