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City Of Tshwane / lazy workers lead to incorrect accounts

1 United States Review updated:
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Since we bought our house in July 09, not 1 of our municipality accounts have been correct. They guess the amount of electricity that we use, based on the previous people that lived there. They were 5, we're only 2! 4 Sept my husband went in to their offices in Pta. He was there at 6am, he finished at 10am. On our account was electricity that amounted to more then R6000, they could not tell us what that was for, we had to pay it! On the account they say if you go in and pay at there offices you will receive 40% off. Seeing that we have to pay for something we think we've been billed incorrectly for but even so have to pay it, the 40% helped. End of Sept we received our account, again our electricty was guessed at the previous peoples useages. The best thing, we were on honeymoon for 3 weeks in Sept, so how in the hell can we use over a R1000 of electricity!! And the other great thing, the 40% that we were supposed to get off, is still on our account and they charged interest on it!!! Yesterday I got the new account for october, this time they guest the water, it went from R300 to R1050. We phoned them, they will cut of our electricity if we don't pay the incorrect amount.

Mi
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  • Aa
      11th of Oct, 2010
    0 Votes

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