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Citroen / Sold completely defective vehicle

1 United States Review updated:

In August 2009, I purchased a 1996 Land Rover Discovery from the dealership, dealt with by sales executive Mr. Rudi Janse Van Vuuren.

1.The vehicle was 1 week late in being delivered due to work still being done in the workshop. The details given were that the vehicle was being serviced as well as steering pipe repairs.
2.The vehicle, once delivered, was found to be overheating significantly, and completely seized while on holiday. I had it towed to the nearest workshop for repairs. I was informed that the vehicle needed an exceptionally good service, indicating that this was not done by the establishment as promised in (1).
3.After receiving the vehicle back, the engine cut again, resulting in being sent from one workshop to an auto electrician, and subsequently to Land Rover dealers in PMB, I have been advised that the vehicle will require at least 30-40 hrs repair work and in excess of R30000.
4.Despite calls and letters, no reponse from the dealer.
I have had littleno drive time. I feel that the vehicle has been sold to me unethically, and that I have been victimised in the sale. What can I dosteps can be taken?

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Comments

  • Se
      13th of Sep, 2010
    0 Votes
    Citroen - Damaged C1 sold as new
    Citroen
    United States
    citroen.com

    We purchased a brand new Citroen C1 from Citroen Centurion only to find out in hind site that the vehicle's paint is damaged.

    This dealer refuses to exchange the vehicle for a new unit, so we have to pay up but does not have a new car. Look very carefully before you sign.

  • Mi
      16th of Sep, 2010
    0 Votes
    Citroen - I will never get rid of this piece of stool
    Citroen
    United States
    citroen.com

    Have a 2007 C3hdi citroen. Wanted to buy a new car due to the expensive services... I still owe 91K on the car and citroen wants to give me 55K for it... I will never get rid of this piece of stool!

  • Gu
      17th of Sep, 2010
    0 Votes
    Citroen - I found their response not satistying
    Citroen
    United States
    citroen.com

    I took my car to Citroen on Wednesday, 23 September 2009 becuase there was a funny noise on my car that I did not understand. In fact this was not the first time I took my car to Citroen Menlyn for the same problem. On Wednesday in the afternoon when I went to citroen menly to get my car, I was told that they noise that they found on my car was made by the tyres. I found their response not satistying because that was totally different from what i heard and for that matter the noise was still there and did not disappear. This meant that they did not do anything to my car they just thought the noise was made by the tyres. I took my car back to ciroen menly again on tuesday, 29 September 2009 because the noise was diturbing me so much that I could bear it. You know what they did this time they couldnt even look or check my car, i was told that I should change the tyres of my car becuase they are worn out and they create the noise they i was complaining about. The technician who was handling my car was so rude that he told me to take my car somewhere else if I dont understand him. His Manager also came with an atitude that i was confused and dont know what i was talking about.

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