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Cincinnati Bell / equipment charges

1 OH, United States

I had Cincinnati Bell's cable and internet service while living temporarily in an apartment after a fire at my house. Please note CB does not offer service at my house. When the service was installed, the installer hooked everything up including setting up the internet on my laptop. No modem was left with me but now I'm being charged $100 for something I never had. Anybody else have issues being charged for equipment they either returned and didn't get credit for or are being charged for equipment they never had?

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