Chef Depot / Profoundly horrible service
This deeply disturbed owner has perhaps the single worst business skills I have ever encountered. If you order on the web from him and there are problems he will visciously attack you rather than work toward any reasonable solution. After ignoring your attemtps to reach him through every means possible (voicemail hell, ignore your email, etc) he will completely refuse to help at all. BE WARNED! THIS GUY IS A FEW PLATES SHY OF A WHOLE SET AND SCARY!!
Document everything. Report him to the Better Business Bureau in Illinois (where you can see that you are one of many).
Use your credit card company to dispute his charges. Maybe if enough complain he can be cut-off the Web before more are bamboozled by his "welcoming" website.