Cheapoair / fake seat assignments

New York, NY, United States Review updated:
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I ordered a flight ticket and they said that I can pay some extra money to choose a seat. Sounded like a great idea so I decided to pay. On the day of my flight I wanted to take the seat I paid for but there was someone else sitting there! I told the airlines that I paid for the seat and they said that was the first time they heard something like that. They said that they never received anything from CheapOair and that their airline never had such an option. Asked CheapOair what was going on and they ignored me!! Terrible!

May 13, 2016
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  • In
      May 19, 2016

    Gary, we sent you an email requesting your booking number so that we can check on the seats, and why they were not the same ones as previously booked.


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