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Champion Windows / warranty replacement of 2 windows.

Aurora, CO, United States

I have 2 replacement windows on order from July 24, 2017 & August 24, 2017. On the July window I was told 4-6 weeks & on the August window 8 weeks, then changed to 12 weeks. This is not an acceptable waiting period for the 2 windows. I have called the Denver location several times for the status of the windows & spoke with Kim & Mi. They keep telling me they will call me & don't, so I have to call them. I feel someone has dropped the ball or is not getting the job done within a reasonable amount of time. Winter is approaching & I need the windows. Can someone expedite these please?

Ca
Oct 24, 2017

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