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Cex.io / withdrawals, account up114059125

1 United Kingdom

I have requested a withdrawal of funds to a card several times, that failed. I have then requested to withdraw to my bank account and that is still pending after 4 days. However, the cards that needed verification was done while the withdrawal is still pending?? I have added a new card with an appropriate photo and that was instantly rejected?? Why is that?

Why can't i withdraw my funds to my debit card only to a bank account?? This then means you are charging higher fees.

I have sent several emails to support and they closed one of them due to inactivity, not from my part but from their part!! Without an appropriate response. I find this all suspicious to say the least.

Ed
Jan 1, 2018

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