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CCI Hotel / fraudulent charges to my credit card

1 Framingham, MA, United States Review updated:
Contact information:

I made a reservation for a room at the comfort Suites 7111 Rancho Mission Drive, Houston TX 77083, Phone number 832-379-2800, sometime in June 2018 for an event that was going to be at the hotel from July 27 through July 30, but the event was cancelled and Call the hotel and cancel my reservation. To my surprise, the sum of six hundred forty nine dollars and twenty six cents was charged to my card on the 28th of July. I called the hotel they said they did not charge my card, I call CCI Hotel reservation 800-468-3578 I was refer back to the hotel. The day I made the reservation I made the reservation with the hotel 832-379-2800, but on my credit card bill CCI HOTEL RESERVATION number
800-468-3578 was listed.
I will appreciate if this matter be look into and correction made.

Sm
Sep 19, 2018
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Comments

  • Gw
      21st of Feb, 2019

    Same thing happened to me with doubletree hotel. I got billed twice and can’t get a refund

    0 Votes

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