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Cbeyond / class action suit

1 DFW, United States Review updated:
Contact information:
Phone: 817 691 7308

Seeking to join ny Class Action Lawsuit


Over 60 open service tickets.
Any company can have a service issue, but in every instance, Cbeyond has failed to live up to their promises.


Absolutely promised and assured us that their service could handle our small business.


When our phone service stops working, and our internet stops working, they blame us for maxing out our system. We need to buy more capacity!


Speed Test Download speeds .34 MBS Upload speed .03MBS today.


Customer calls are dropped, customers cant reach us, and the internet goes down so we cant provide insurance quotes, which is the center of our business.


Call for help, to the phillipines, and they promise help. They do not even call back.


We have had every excuse in the world given to us.


Their solution is always to suggest we buy more capacity and offer us horrendous cancellation fees. But never offer any options for fixing the service.


If there is any class action suit we can join, please let us know.

Bl
Mar 25, 2014
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Comments

  • Ed
      19th of Jun, 2014
    0 Votes

    I am also complaining to Cbeyond for negligence, disregarding and not maintaining their equipment, incurring in loses for all the days lost in our company with no services at all
    EDGAR N PALACIOS, PA
    213-388-8291
    agree with class action lawsuit

  • Cb
      12th of Apr, 2015
    0 Votes

    They disconnected 2 month prior to our wirtten agreement and I can not port my business number! THey wont release unless I have another 3 yrs contract. We need class action lawsuites for this fraudlent organization,

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