SUBMIT A COMPLAINT / avoid like a plague

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I ordered a replacement mirror for my 2007 GMC Envoy and used their part finder service. Their website said GM1320350 from REPLACE was an exact replacement for the original OE part [protected]. When the part was installed it did not operarte completely like the original because it only has 9 wires and the original has 11 wires. The manufacture will not take the part back because I connected it and Carid will only offer in store credit (why would I want store credit for another part that probably won't be correct). I think that if your website and your company are representing products that claim to be replacement parts you should stand behind them completely. I also talked to two of their "Tech Support" guys that both said they would research solutions and never heard back from either of them.


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