Capital One / disputes

ON, Canada

I recently had fraudulent activity on my card for 376.00 I quickly called Capital One to have it disputed. I then received a letter that the charge had been put back on my card. 2 weeks later I receive another letter stating that they are taking the money back now because they were unsuccessful disputing the charge. I called capital one again and they assured me that if I faxed in the necessary paper work that the balance would remain on my card. 2 more weeks go by and I receive the same letter that the dispute was unsuccessful, I called them again today and they had said that I waited to long to dispute the charge, which was within the 3 month limit and they had already givin me my money back!!! Please HELP!

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