Calvin Klein’s earns a 1.4-star rating from 0 reviews and 164 complaints, showing that the majority of fashion enthusiasts are dissatisfied with their apparel and accessories.
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faulty watch
I bought a Calvin Klein watch in October last year. When I started to wear it I noticed that it was loosing time . I travel by train everyday and need a reliable time piece and I presumed that by spending 105 euros on a watchit would guarantee me this at least. I took it back to the jeweller who sent it back to CK to be checked. 8 weeks later(!) I was able to reclaim it. It was working in the box and kept good time. However, as soon as I put it on my wrist it stopped working completely. I changed the battery- nothing moving. I took it back to the shop again and explained that I now had absolutely no confidence in the watch, I had been very patient during the first reparation and that I wanted a replacement or my money back. ( bear in mind that the effort, time and annoyance had now for me far exceeded the initial 105 euro value of the thing!) The assistant could not even find their records of the first reparation and explained that without her boss there she was unable to do anything other than send it back to CK. Very frustrating.
I finally reclaimed the watch again a couple of days ago and wore it all day yesterday. It was fine. Today however, the time is 12.05 and the watch is telling me it's 11.36! Same old story then. Think I'll just bin it and purchase a proper watch.
If anyone from CK reads this, could you make sure that if you are selling watches that they actually keep time? It looks great on my wrist at the moment but this evening when I take my shower that 105 euro piece of crap will look better in the trash...
The complaint has been investigated and resolved to the customer’s satisfaction.
coat
I was given a Calvin Klein coat made of down feathers inside...I recently had to wash the coat. It was given to me for Christmas...I followed the directions in its entirely, and the coat is no longer the way it was when given to me, when you put it to the light you can see the feathers all balled up in different areas of the coat??? The directions read...
Read full review of Calvin Kleinpull complaint
Dear Sirs,
I received as Xmas present a Calvin Klein wool and nylon (80% - 20%) pull (RN 48917, CA 00602) . The pull has been bought in September 08 by Macy's in NY by worn just in January 2009. I wore it just once and the pull has already changed. It seems not a very good wool quality. After one week it is already full of "little wool ball", not really nice to look at.
It is really strange and I'm really upset as I trusted in the quality of such a well-known such company.
I hope to receive some explanation about it
Regards
Giorgia Persico ([protected]@libero.it)
The complaint has been investigated and resolved to the customer’s satisfaction.
faulty goods
I bought a beautiful Calvin Klein studded ring in Dublin airport, i only had it a couple of weeks weh the studding came off the band of the ring. As i won't be in Dublin airport travelling out of the country i have no way of bringing it back, what will be done about this?
After purchasing of shirt of rs 1700
It's colour is going-- It's very poor product by kelvin.
It's better quality I gave purchased from DMART & ZUDIO in reasonable price with best quality materials
9-10 months ago I purchased a Black Leather Hobo purse...
This purse is coming apart. It shouldn't do that.
Here are some pictures.
I really Love Calvin Klein clothing, shoes, Everything. Just never had this happen before..over 20 years of purchasing Calvin Klein . Please
Thank you
I bought 3 Calvin Klein bras from Hudson's Bay, Ottawa on 26th of December 2022 and brought them to Malaysia with me in April 2023. They are comfortable but I've never had bras that didn't last. I had to restitched 2 of them as the straps cannot be hooked on to the bras.
Very disappointed!
I do like Calvin Klein products. But have been disappointed with some of their items. We have several pairs of their underwear, men’s and ladies and they all seem to rip at the waist band. Is this a design fault, or are you just over charging for cheap quality fabric?
I purchased 6 three packs of your Men's Large Size Boxer Briefs from Nordstrom Rack. One of these packs has 3 pair of defective underwear. The waistline does not lay flat but rolls around the waist. This is very uncomfortable and annoying. My cost was $19.97. Thank you.
My Calvin Klein belt broke at the buckle. As you can see by the attached pictures, there is minimal wear. The buckle should not have broke especially considering I was standing and not even applying extra stress on it.
I enjoy the Calvin Klein name and buy many of their products. What is going on with this breaking? Not cool!
You may want to consider checking the quality of the leathers being used.
Appreciate hearing feedback
Here is ny email addresss malouandulan@yahoo.com
Regards, malou
I bought some Calvin klein underwear from David Jones Sydney, very comfortable but one of the bras broke the third time I wore it very disappointed. I was told that your underwear was good quality! Won't be buying your products again
I have bought a 3 pkgs of your underwear and they only lasted 2 months. They got a small hole the first wash after the 4third was the size of a fist. Will not buy again but do love and have a couple pairs of you jeans and a 3 piece suit.
Hi, I have bought a bra in outlet Kildare Village in your shop. Sale sticker had prices WAS and NOW. On the stickers was €44 now €22. When I ripped of that sale sticker I can see original price of €29.
Actuall OFF was €9 not half price and not €44 as sale sticker was saying.
Very unhappy. Poor lie!
Overview of Calvin Klein complaint handling
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Calvin Klein Contacts
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Calvin Klein phone numbers800 74 636 499800 74 636 499Click up if you have successfully reached Calvin Klein by calling 800 74 636 499 phone number 7 7 users reported that they have successfully reached Calvin Klein by calling 800 74 636 499 phone number Click down if you have unsuccessfully reached Calvin Klein by calling 800 74 636 499 phone number 4 4 users reported that they have UNsuccessfully reached Calvin Klein by calling 800 74 636 499 phone number27%Confidence scoreEuropean Countries1800 893 6831800 893 683Click up if you have successfully reached Calvin Klein by calling 1800 893 683 phone number 3 3 users reported that they have successfully reached Calvin Klein by calling 1800 893 683 phone number Click down if you have unsuccessfully reached Calvin Klein by calling 1800 893 683 phone number 1 1 users reported that they have UNsuccessfully reached Calvin Klein by calling 1800 893 683 phone number50%Confidence scoreAustralia800 880 447800 880 447Click up if you have 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Klein by calling +1 (866) 513-0513 phone number 0 0 users reported that they have UNsuccessfully reached Calvin Klein by calling +1 (866) 513-0513 phone numberUnited States+1 (212) 719-2600+1 (212) 719-2600Click up if you have successfully reached Calvin Klein by calling +1 (212) 719-2600 phone number 0 0 users reported that they have successfully reached Calvin Klein by calling +1 (212) 719-2600 phone number Click down if you have unsuccessfully reached Calvin Klein by calling +1 (212) 719-2600 phone number 0 0 users reported that they have UNsuccessfully reached Calvin Klein by calling +1 (212) 719-2600 phone numberHead Office+1 (800) 376-0528+1 (800) 376-0528Click up if you have successfully reached Calvin Klein by calling +1 (800) 376-0528 phone number 0 0 users reported that they have successfully reached Calvin Klein by calling +1 (800) 376-0528 phone number Click down if you have unsuccessfully reached Calvin Klein by calling +1 (800) 376-0528 phone number 0 0 users reported 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Calvin Klein address205 West 39th Street, 12th floor, New York, New York, 10018-3102, United States
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Calvin Klein social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Calvin Klein contacts
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