Buykud — bad customer service
I ordered a dress that did not appear like the image on the website and when I tried to return the item, they made it impossible to return and refund. I went to their website where they reference a form that needs to be filled out which does not exist and when I contacted them via messenger they told me the dress I had was the correct dress, andI showed them a screen shot from their site which clearly shows 7 images of a dress on a model and one on a hanger and the one on a hanger is a different dress. Sleeves are different. Anyway, they are nonresponsive, not enclosing even a shipping label to facilitate a return or option for refund. Horrible customer service I am stuck with a dress I'll never wear and I'm out $78.
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