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Burlingtons BoutiqueDeposit refund not received

I was asked to pay £50 deposit to secure my booking for a makeover and photoshoot experience with my friend. Now almost two weeks later and I still have not had my refund.
I am also disappointed in the day itself, the 'unlimited beverages' - we were only offered one drink and my friend wasn't offered anything, the 'manicure' was one coat of Rimmel nail varnish not including any base or top coat, and we didn't even receive the 'facial' noted on our voucher.

Ka
Jun 08, 2016

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