Bravoflybravofly - money missing

Review updated:

Dear Sir/Ms,

I made bookings with El Al via bravo fly travel agency for 6 + 6 people, and a separate booking for 1+1+1 person previously. (all bookings done and paid before may2014)

We flew from Singapore to TLV, and transited in Bangkok.
On the way back we flew TLV to Singapore, and transited in Hong Kong.

However this amount of USD729.68, converted to 944.43SGD was billed to my debit account.

30 May 2014 MST EL AL NA TB 27MAY [protected] USD729.68 S$944.43

Would appreciate your kind assistance in helping me find out what this cost is for.

>>>> Emailed El Al on 18june2014 and below was their reply

Dear Sir/Madame

Kindly contact through your travel agency.

Best Regards,
Reservations & Ticketing Dept. | El Al Israel Airlines in Thailand
GSA : Thai Star Air Co., Ltd.
แผนกสำรองที่นั่งและบัตรโดยสาร | สายการบินแอล อัล อิสราเอล ประจำประเทศไทย
ตัวแทนกระทำการขาย บริษัท ไทยสตาร์แอร์ จำกัด
Tel : [protected] - 9, [protected] ext.121 - 124 Fax : [protected]
Email : [protected], [protected]

>>>>Emailed [protected] (who was assisting out flight queries for this whole trip) on 26june2014, that has not been replied till now.

>>>> Flight booking references

Do let me know who to contact.

Thank you

Jan 11, 2015
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  • Mi
      Nov 11, 2015

    They took money out of my account too without permission. They are scam artists, 9 months later and I am still waiting for a full refund.
    I am waiting to take this further but they appear almost impossible to contact apart from a crappy email service that takes ages for a generic, unhelpful response; that is IF they bother to reply at all.

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