Branson's Nantucket
Reviews and Complaints

Thank you for posting this truth about Branson's Nantucket. When I have called owner services in regards to how to go about them buying back the property we purchased, their response was "we are not buying any property". This was stated to us upon purchasing under contract, and since first initializing the contract they have not abided by what is in the contract. They have since upped the fees by $475, and sent this out later after people paid the $527 fees. Sneaky business practices altogether here. They also cancelled with RCI which was in the contract for affiliate exchange program, and lied and said RCI dropped them. I certainly hope others will read and heed the warning of getting involved with these deceitful people. They have taken from a lot of innocent victims for many years.

This same deceit was told to us in order to sell us a piece of their building to pay for it. Their sales people are made to lie in order to hook people into paying for their empire at Branson.

I hear ya.

We had the exact thing happen to us as well. When we were invited back for our “new owner orientation” I told Josh that Our salesman, Mr Monday, had lied to us and told us about the point conversion that no one else knew anything about. He explained, on tape, that had told several people the same thing but things change and advantage had changed the conversion rate to $.15 per point. Advantage still says that they have never done cash conversions for points.

Yea good luck with that I was told they get to keep 1/3 of my money just because. They are unable to provide me with any signed documents or stamen's in the contract backing this up

This is all so familiar and so discouraging. I'm hoping for a reasonable resolution as we really love coming to Nantucket and everyone except the sales force is just lovely. Sales force needs a major course in sales ethics and customer service. Keeping fingers crossed.

I've been an owner since 2015. I was told the EXACT same thing in order to get more money from me! They "needed" my first row ADL condo so they were going to "give" me a rental check each year if I bought "UP" to the next row. What a load of crap! The last time I was there 2 years ago, another couple was there also trying to find out where their rental check was! The answer was, "It was discontinued". How can they get away with this? Class Action? Sign me up!

I called and checked after a few years and they said they discontinued the rentals. We were sold so much on that option.

This very thing happened to my wife and I. And over the last two years they say they will send that money. WE are still trapped in the loop. How do we get out. ONE OF THESE GUYS DIED. Stay tuned for Youtube video and "scam report"

I have heard several of these same comments from other people that worked for them or people they contracted to do their designs, constructions, etc... My recommenation is stay as far away from this company as possible!

My wife and I are victims of the fraud they are selling. Has anyone just stopped paying?

They are the worst. Attending a presentation on 8/23/17. The presenter was Michael Williams (not positive of last name but started with a W.) He was all smiles & jokes in the beginning. He didn't like me asking questions. He said each unit was only sold to 12 couples. I wanted to know what happened to the unit the other 40 weeks. He had no answer. After over 2 hours, I said we weren't going to buy. He turned into a monster. He cursed, looked me in the eye & told me to shut up. Twice. He then said we didn't care about our grandchildren or even like them! He said he was a multi-millionaire and a Godly man and accused us of being professional time share goers. I complained to the manager but she said he wouldn't do that! It was a nightmare. He should be fired and never allowed to work with the public again.

We 100% AGREE! N
We have Been SCAMED, And have paid out SEVERAL THOUSAND DOLLARS To Purchase Property at Branson Nantucket! When We were given the tour almost 2 Years Ago, We were taken through a Condo that was Made to where My Husband could get around in His Power Chair. When We decided that We wanted to stay at the property so that We could have an Owners Update on the property, We found out that there wasn't any unit We could stay at that would be accessible for My Husband's Power Chair!
1. We were told that there was (NO) Unit that He could easily ride his chair into. When I ask 'Well, What about the one We saw two Years ago, I was told that that Unit was for show only, and that there would not be a handicap accessible one for another 2 Years.
2. When We got to Branson Nantucket to have Our Owners Update, I was told that We didn't Qualify for the Unit that would accommodate My Husband's Power Chair, as We didn't have enough points.

The Owner Update turned out to be an OWNERS UPGRADE. WE were told that only certain Owners Qualified, and that We would have to keep it Hush Hush.
They also told Us that They couldn't tell Us 'EVERYTHING' two years ago on their plans!
We were told countless lies, and conflicting stories yesterday, and when I brought it to their attention, They said that Not everybody was on the same page. We were also told They had to keep some things 'secret' from the Owners!

We need to join in a class action suit against Branson's Nantucket in Branson, Missouri. Contact John at jnealhome@yahoo.com. We are willing to work with anyone to put an end to this abuse of seniors!

We need to join in a class action suit against Branson's Nantucket. Contact John at jnealhome@yahoo.com. We are willing to work with anyone to put an end to this abuse of seniors!

Totally agree with tasR44. We were scammed by Branson's Nantucket in August, 2009. Been paying on it for 2 years, never could get anyone to call us back to help correct problems. Every time we called no one we dealt with was employed there. Even made a trip up there last year, at least 3 meetings with no help with promise that someone would contact us. Didn't happen. Recent complaint to Attorney Gen. of Mo. Stopped payment on loan. Will follow through with this, including hiring attorney if necessary. Retired senior citizens that cannot afford to pay for something we did not get. Want this company to pay us back what we lost and be accountable for what they have done.

wow how can companies think they would get away with this stuff

hmmm thats interesting

Any updates?

We too were lied to and mislead in our sales meeting . We are trying to get out. But no such luck.
We do not recommend this vacation timeshare company at all .
We were told there were no booking fees for RCI if domestic- not true. We were told owners have 90% vote for potential maintenance fee increase - not true. We were not shown the proper chart for the actual value of our points re how many days it would get us in a 3 bedroom home . We were not told that we were buying Yellow season and what that meant. We paid the 3 years of maintenance fees and then were billed again a month later for the same 3 years, this time with a 10% increase.
TERRRIBLE company to work with.
Jeff and Allison Hartwell Canby OR

We are members of Branson Nantucket we have stayed here four times. We've had enjoyed her students over can't believe how they lie and deceive people in order to sell these units they need to just be honest with their program. The employees need to be Frank honest I'm completely forthwith how are they going to get to heaven again if they are not honest are completely honest with all of the complaints I have spent 3 hours reading all of these complaints I spent two hours last year we are very fortunate that we don't experience what everybody else is experiencing and I do believe that's because it was the Blessed lady weather that has helped us through this. We do know they make money on upgrading people into other programs and we're going to at Christmas. I would suggest everybody on this post in the Better Business Bureau close to NE to reading into Josh Hawley about this and getting some laws changed with timeshares

We went to our first presentation and my husband was using a cane and has mobility issues. We were shown a beautiful unit that had elevators and ground level entrance. We were told that all the units were the same and the unit we were purchasing was the same. We were very impressed and purchased at that presentation. We returned later to find that what we actually purchased was down a flight of exterior stairs in the "basement" of the unit we were shown. (A unit that is inaccessible for my husband due to his mobility issues). They were very willing to correct the error, if we agreed to pay an additional $10, 000. Meanwhile, we will never again stay in the "beautiful" unit we were shown because that is not the unit we purchased and we cannot access the unit we actually purchased. Branson Nantucket, buyer beware!

Anyone want to buy a timeshare? Beware: I was tod that I could use my timeshare where I annually go in Florida...Wrong: they never have anything available when I check with them. So, seriously: Anyone want to buy a timeshare?

I live near Branson, and in 2014, was invited to attend a time share demonstration by a friend from Arkansas--she didn't want to go alone, and said she had paid $99.00 for some show tickets & places to eat out. I went with my friend STRICTLY as a by stander. They tried to sell my friend a time share (of course). She said no. The salesman asked if either of us would be interested in a cruise. I asked, "How Much?" He said $1, 295.00 which would include a few days stay at one of their Time Shares. I agreed. We paid Nantucket $200.00 cash down and I signed a contract for them to take out $100.00 a month for 12 months to pay for the CRUISE. When the 12 months was almost up, I phoned Nantucket--hadn't heard boo from them in almost a year--and asked them if the $1, 295..00 was paid in full and that I wanted them to send me recelpts for the payments they had been directly withdrawing from my personal checking account VIA credit card, for the duration of about a year, I asked them when my friend and I could book the CRUISE--they said she would have to visit Nantucket again, and they would sit down with us and book the cruise! BALONEY! Meanwhile, They finally sent me the receipts after several requests, and I discovered that they had overcharged my checking account $116.00. I informed them of this error and it was like pulling teeth to finally get back that over amount they took from me. In fact, I threatened to take it to an Attorney--which I spoke to a law firm shortly thereafter about other issues such as: When my friend came back to Branson to visit Nantucket hoping that we could get our tickets for the Cruise since it was now paid in full, SURPRISE! I once again went through a time share demo with her and then when we got back to Nantucket, she bought a time share because they told her it was a $45, 000.00 or more Time Share, for only $8, 998.00 and she could resell and make a HUGE PROFIT! So, she signed the papers to buy the LOUSY BARGAIN, and guess what? They said to us that "We took the $1, 295.00 and put it on the time share! WHAT? I NEVER signed to buy a time share, just my friend, and became angry and the salesman said, "We owe you two a FREE cruise! CAN YOU BELIEVE THIS? Well, to make a long story short, my friend cancelled out on the time share (thank goodness) and I demanded my $1, 295.00 returned and am still fighting this day for the money! They lied and said it was placed in Nantulcket, then they said it was put into my friend's RCI account, then they said it was put in the Cruise, then they said it was placed in my friend's check account, then they said, "I guess you lost it." Ok, the legal advice I received was that since I personally never signed for any time share whatsoever, only a CRUISE, then Nantucket should return the $1, 295.00. Are these people thieves? They certainly change their stories faster than a woman is accused of changing her mine. You folks haven't heard the last of this!

My wife and I are looking to buy a time share so when a guy offered us some money to tour at Nantucket we said sure. I told the salesman that we did not have a credit card but did have a debt card. He called a manager and they said it was fine so. We get up early the next morning and the lady at the front desk said we cant go on the tour with out a credit card or a checkbook. I told her we dont carry checks but can show her we have a checking account with over 16000 dollars in it. She was very rude. I told her they had called a manager and they had ok it. She said no and I asked her for my deposit back she told me I would have to go to another location to get it. I asked if I could speak to her supervisor and she said ok have a seat. A few minutes latter 2 men walk out and one says he is the police and asked me to get up and he would show me where the money is 1st lie then he said they found something when they did a check on me and I dont qualify to do the program 2nd Lie. Then he said that the staff said I was threatening them 3rd lie. I asked where do I get my money back he said I dont know but they dont have it here 4th lie. Now this guy was not in uniform so I dont know for sure if he was a policeman but he had a badge. I told him he was lying and as I was leaving he called me an ahole. I pulled up to the door and rolled down my window and asked him which police department does he work for and he messed around and acted like he didnt know so my wife said Holister she said she saw that on his badge and he said ya ya thats it Holister. Total lyres here stay away. They lie so much they dont know they do it. I went to wyndham and just asked for some info but didnt have time for a tour and they told me some things and we may buy there. But I was curious how much the Nantucket timeshare was so I called them and asked how much there units are just to compare with wyndham. They said I will have to come in for a tour I told them I cant tour their property because I dont have a credit card. She said well you cant buy one then and put me on the phone with another man and he asked how can he help me with a smug tone. I said my wife and I want to buy a timeshare. He said where are you from I said Texas he asked if we could come to Branson I said no. He said then you cant buy from us. This company is rude and stupid. We will probably be going with wyndham. If Nantucket treats someone interested in buying from them like this I cant imagine how they treat you once they have your money