BookOutletBooks were damaged

Do not believe the good reviews, BookOutlet is not that good as some people say! They have very bad customer support and they are rude and unfriendly. I bought several books from them and because of the poor packaging my books were damaged. I contacted customer service and they asked me what did I want them to do. I asked for a replacement but they refused. At the beginning they did reply, but then they just stopped answering. I did not received a replacement, and they did not even apologize. The whole thing was their fault!! Terrible store, I regret I wasted my money here!

Jan 24, 2017

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