Bonitas / medical aid pre authorized not honoured
Received preauthourised approval before procedure to have Bonitas back track and only pay less than half. I am on the most expensive Comprehensive package and they have been nothing short of useless and in my view unethical. I don't know how you sleep at night, [censored].
My chronic medication has only been covered for half the amount of months and they do their utmost to not pay. All your marketing [censored] is a load of lies and you have no cocern for your customers. Get bent, my family and whole company will be moving ASAP.
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