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BlueHippo review: bad computer sales and business 75

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12:00 am EST
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These computer jerks debited my account for 129$ then I had to wait six week to receive a computer that they were charging me 39.99 a week for debiting out my account. After this time was up I called them they said I did not mail some documents that they mailed me, which I never received. Therefore she mailed me some more papers and informed me that it would take 2 additional weeks to receive these papers. Then I got the papers I signed them (forgive me for being so stupid) ita been over six more weeks I have no computer, they still debited my account for 39.99 I called, spoke to a young man he told me that they did mailed the computer but that I would not get any free items until I finished my contract. So since sep. 2006 that is down payment +39.99 debited from my account and I have nothing from them, and its now feb 2007. After being on hold for about 2 hours and talking to this young jerk I ask to speak to his supervisor, he said he would put me on hold to connect me to his supervisor for which I was never connected just that stupid music they have playing. I went to my bank stop the automatic transaction haven't been able to reach them yet, we will see how long it takes for them to reach me when they find out I stop the transaction. I probably will never get my money back, however if by chance the computer comes I will use it. I certainly paid enough money for it. And if they got supervisors, them and their staff can kiss my # and go to hell!

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75 comments
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Ron shnieder
Brooklyn, US
Sep 21, 2010 2:33 pm EDT

The Same Company is Opened again with the Different name
that is E-zone direct
they are doing the same 13 weeks Fraud with everyone
What are authorities doing?
Owner of the company is different but Policies are differect

E-ZONE DIRECT

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mishka02
Brooklyn, US
Sep 20, 2010 11:25 am EDT

Does anyone know how to get in contact with blue hippo? I know the federal trade commission is investigating them. There are so many of us that have been taken advantage of, there must be something we can do. I also paid off for a laptop in the amount of $1750.00 since 9.2009 and haven, t received anything.

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gdmfsob
sacrammento, US
Aug 23, 2010 4:29 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

All you have to do is Google Blue Hippo and realize they are a scam. Given that we are in such a technological age, I would have to say that you are at fault for this one. You should have done your part in researching this company. Now you know, and knowing is half the battle GI JOE

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GreatWhiteNorth
Sherwood Park, CA
Apr 20, 2010 4:40 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Try going to your local media. Many TV stations have a customer advocate and they love taking on these flashy companies who spoof the "little guy", especially those on limited incomes.

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Angela Green
Wappingers Falls, US
Apr 08, 2010 11:24 am EDT

Everyone including me have been taken for a ride from this company Blue Hippo. I to have ordered a computer from the company back in 2008 and never received the computer. So far the company has taken the full amount for the computer paid in full and never received a thing.

Angela Jones

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TRACYbESTER
Cleveland, US
Jun 03, 2016 8:19 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I, ORDER A PC 2004, I, GOT IT PAID IT OFF IN 2005 IT TOOK 2 YEARS TO GET THE TV AND THIS IS 2010 I, STILL HAVE NOT GOT MY PRINTER . I, KEPT MY PART OF THE AGREEMENT NEVER MISED A PAYMENT. I DON'T KNOW WHAT TO DO KNOW

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taures tiger
Pueblo, US
Mar 02, 2010 2:14 pm EST

I had ordered a computer, with the belief that I would recieve a rebate of $350, a color printer, a 20' flat screen T.V. as well as an assortment of computer programs. Needless to say, I paid off the computer in the time frame of my agreement. Now two and a half years later have yet to recieve any of my extras. I made MANY attemps to the company about the situation only to get the run around with no results. I recently called to find out the number had been disconnected. So, I look online to find out I wasnt the only one to get taken advantage of. Who can you really trust anymore.

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JASMIN MCFADDEN
Bronx, US
Feb 23, 2010 9:42 am EST

I been trying blue hippo for two month after they draft $124.00 out of my account. and i cancel my order when I saw it smell funny so I ask for a refund they told me within 30-45 day. that pass I been calling and they phone is out. I WANT MY MONEY BACK BLUE HIPPO YOU ARE A FRAUD.

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rama04
Fargo, US
Feb 08, 2010 12:31 am EST

I ordered with them and made the first payment of $45, and then canceled my order the following week because $39 per week for a dell laptop is way too much . they sent me the paperwork I knew that it wasn't right . It was in ocotober, 05 months now, I still haven't got my money back . Those peole are ### and they need to be punished, We should all make a group and put a lawsuit on their ### ! Who wants to join me ?

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faint
Spring, US
Jan 27, 2010 4:59 pm EST

You may want to read this:

http://arstechnica.com/tech-policy/news/2009/11/like-taking-candy-computers-from-a-baby-the-poor.ars

Article title: "FTC: Blue Hippo Pocketed $15 Million; Shipped One Computer"

If you Google Blue Hippo, you'll see some ways to help you find some compensation. Sorry you were screwed over by them and good luck!

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lillie rader
Knoxville, US
Jan 24, 2010 9:22 am EST

wat website did u go 2?

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SofieJogc
Elgin, US
Dec 24, 2009 2:31 pm EST

I bought a laptop the computer was broken when it arrived. I called to complain and they give me the run around. I was also suppost to recived a printer and a TV which I never got.

Sofie

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kval2587
, US
Dec 19, 2009 11:35 am EST

im going through the exact same thing! and now you cant even get to there website or call them everything is turned off.

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briansgirl2
, US
Aug 27, 2009 3:34 pm EDT

I'm so happy that I did not order from this company. I started to, but listened to that little voice in the back of my mind.

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Chapman6
Apple Creek, US
Aug 10, 2009 6:05 pm EDT

how do we stop this company from rippin off more people it's hard enough to have bad credit nd then to have a company falsly advertise to help only to make it worse your our money - a product - nd your pride! I have now paid $883.00 closed my chking account because they wouldn't stop taking money nd they weren't sending products - What's the deal with no managment being able to talk to you on the phone your supposed to fax them they'll return your call - BS - have faxed them 5 times one of the faxes i sent everyday for a whole week - still no response! What can i do to help this company no longer exisit!

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Lucy
, US
Jun 12, 2009 10:52 am EDT

I purchased a computer with hippo when i started reading their agreement i felt like this was not for me . I called them several days after and cancelled my order. They stated that i was getting my refund after 45 days I'am still waiting for my refund. This company SUCKS i wouldn't even recommend my worse enemy to purchase anything from them.

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dialuv
Boston, US
Apr 09, 2009 5:12 pm EDT

I would like to recommend each of you that have had problems receiving your items to contact your Better Business Bureau's whereever you are located. Here in Massachusetts we have "news reporters" that put those "scammers" on BLAST!
In addition, thank you everyone that has gone through the bad experiences, it helps me to make a more sound decision on not going w/this company. God Bless you all!

Boston

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Precious
Cincinnati, US
Apr 03, 2009 4:09 pm EDT

Blue Hippo is full of s***! I've paid them $1300 and have about $600 left to pay. I still haven't received a desk top computer. It's the same excuse everyone else has been hearing. The Better Business Bureau needs to shut them down!

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Theresa
, US
Mar 28, 2009 12:21 am EDT

I waited on them to send out my computer and when i found out that my bank wouldn't let the transaction go through becuase it was not approved through who they go through, I immediately called them and tried to cancel and they gave me the run around. I have been trying to get a hold of them to cancel but they always say I have the wrong department and they give me like five different numbers. Could someone tell me a good number to call to cancel because they suck!

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Holly Andujar
Montverde, US
Mar 18, 2009 7:44 am EDT

The same thing happened to me except they told me I could not speak to a supervisor. They have 1100 dollars of mine now. I never received the computer over a six month period. I however finally talked to someone and I can't get my money back but I can purchase something else from them. Get this I will have to pay the shipping and the taxes by money order before they ship it.

Warning to anyone thinking of using Blue Hippo Don't they are going to steal your money...
This company sucks and I would not recommend my worst enemy to purchase anything from them.

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rhonda
Tampa, US
Feb 19, 2009 6:50 pm EST

blue hippo got me like that too, but they have 800 dollars if my money and they say they are going to refund it that was a year ago yet i dont have my money or computer

also one of there customer service people told me that i would have to get a lawyer to get my money back...

blue hippo sucks ### hard!

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corey
San Diego, US
Feb 19, 2009 6:39 pm EST

I would try eClubUSA. They are not a lay-a-way program like blue hippo. You have to come up wih a small deposit but they ship it to you after that. Affordable monthly payments also

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Alandria Onry
Marks, US
Jan 29, 2009 9:46 am EST

I'm a resent consumer of Blue Hippo. I never received a computer or a refund. They gave me store credit.I order a product that was the amount of 79.00 dollars. I had store credit of 99.00 dollars. They still said my balance was a -34.00 dollars. How is that Hippo.

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DAWNA
,
Nov 11, 2008 3:44 pm EST

THEY ARE DOING THE SAME TO ME. i CAN'T BELEIVE THEM, I HAVE STOPPED ALL TRANSACTIONS WITH THEM AND CALLED EVERY TV STATION AND RADIO . i HAVE ALSO CALLED AND FILED A COMPLAINT WITH THE BBB.

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Rikki Osel
,
Oct 09, 2008 9:01 pm EDT

On Dec. 12, 2007 I made my last payment and was promised to receive a color printer, 20' flat screen and a $350 rebate. Futhermore, the amount of $35 was taken out of my savings account which was over the amount that was due. And for the last 10 months, I have been calling and being reassured that I would receive that which was promised; however I have not received anything. I tried calling the head office and found out that the number is of non-existent and if I am not mistaken that is FRAUD. So how can we the customer resolve this issue?

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Don
,
Oct 08, 2008 1:02 pm EDT

They are the EXTREAM R A T B A S T A R D S they promise you everything and deliver you a empty promise. I had to call them on a daily basis to i finally recived my computer -------------- 6 months after paying them in full. it now another 6months iam calling them on the goodies iam to recive after the account is paid in full. well that is not a problem they get their payment automaticaly from your bank account ontime. now its time they get their act together and deliver. then the federal goverment shoud shut them down when everyone is takin care of and they should be stopped processing any new accounts from anyone. they are the professional SCAMING RAT ###!

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Kathy Barker
,
Oct 06, 2008 2:00 pm EDT

I have been in the same boat. I have payed all my required payments and I still don't have a computer. Eveytime I call I get the same crap as everyone else does. Its being shipped. Boy the Joke on me. I cannot believe that they keep letting them get by with fraud. I have filed a complaint with the attgen of Baltimore, At least they are tring. If this dosen't do any good we all need to join a class action lawsuit. I will be filing with the us Attorney Gen for wire fraud. Anybody else interedsted contact me.

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Todd
,
Oct 02, 2008 12:11 pm EDT

If you're not getting any help or response from these guys, you should post them on this site, this is for anyone who has been screwed, ripped off or felt that they had been done wrong. The name of the site is www.uradeadbeat.com, it gives you a voice to the people who will not listen. Not only does the person who you are complaining about receive an email letting them know that they have been put on the deadbeat list (as long as you provide email address) but, they will also receive a post card (as long as you provide a mailing address) notifying them too.

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anon.
,
Sep 03, 2008 9:29 am EDT

blue hippo completely rips off customers, expect to never get it and if you try and cancel your account, expect to be robbed of thousands of dollars and an attempted lawsuit from the company. my suggestion for you is to get a lawyer, a GOOD lawyer.

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Kathleen M .Monroe
,
Aug 14, 2008 9:40 am EDT

I have been put threw it all with Blue Hippo also I live on a fixed income and sometimes struggle but still needed this computer for my little girl cause I hate seeing here go without some of the things other kids have. I thought blue hippo would be a great idea not knowing what I was getting myself into my little girl is also sad about not being to have her very own computer. I have paid over 1000.00 so far but no computer yet. When I call Blue Hippo all I get are excuses. I even get hung upon and given false information. I am a God fearing honest person and never been late on a payment. What I really would like to know is why Blue Hippo hasntbeen shut down yet by the government for ripping off tax paying law abiding citizens that love the United states and all it stands for as for our government they are only for them selves, !*#* the people. I am a very strong willed person and if Blue Hippo thinks this is the last of this on going way to rip off consumers they are dead wrong I am very persistant and will find a way to end Blue Hippo to there wrong doings I will organize, I will prosecute and God as my witness I will conquer, I will succeed to destroy Blue Hippos name like they are smearing the Dell companies name. If anyone has any kind of information or any ideas Im collecting all I can, you can email me at imabeliever40@yahoo.com

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Linford Portious
,
Jul 16, 2008 3:11 pm EDT

I bought a computer from Blue Hippo and then I cancelled my order. I was told that there were no refunds so I said fine. I am still getting the money taken out of my account 8 months later. I don't know what they are thinking but I will be stopping them; whatever I have to do!

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Melanie
,
Apr 09, 2008 12:35 pm EDT

Consumers who have lost money to Blue Hippo should file a complaint with the Attorney General’s Consumer Protection Division by calling [protected].

Found this number while I did some research on buying a new computer. Glad I did go this way... Good Luck everyone getting your money back...

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pamela bertrand
,
Oct 05, 2007 10:47 am EDT

i thing bluehippi needs to pay everyone that got a computer from them what they paid and the total cost of the computer they ordered . my father-in-law was getting a computer from them and passed away in feb. so i canceled the order march 6,2007 and they still haven't paid the money back and just want to pay part of what he paid.it will be 7 month's oct 7.

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KarenMarie
,
Feb 26, 2007 7:34 pm EST

Here is how Blue Hippo works...

They make you pay upfront for a computer that is only worth approximately 1/2 the money you must send them upfront. Only after you send them ALL the upfront money will you get you computer. The rest of the payments are pure profit for them.

For example:

Computer value = $400 and you pay $500 upfront.

You get your computer only AFTER they get the $500 and the rest of the payments are their profits. Then, AFTER you pay ALL the rest of the money, you will get your free stuff, which is not really free, since they are low value and you have already paid them an extortionate price for low value merchandise.

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Michelle Hightower
,
Feb 21, 2007 12:58 am EST

Blue Hippo is a rip off. charging too much money for computers, They're not helping people with bad credit, only making meters worst. Something need to be done to stop this company from ripping people off.

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