Bikesdirect.com / It is impossible to contact them.
I wanted to buy a bike. I went to the local stores, looked online and finally found the perfect bike on BikesDirect. I am not a reach person, so I could not afford to buy something expensive. But there was a simple and not very expensive one on their website. So I ordered it the same day! I was dreaming of my own bike for years, so I was extremely excited about my purchase. When it arrived I was not so happy anymore. When I placed the order I picked up the red color, but they sent me the blue one. Also the wheel was a bit damaged. I wanted to contact them, but couldn't find their email or phone number on their website. I was upset and disappointed. But I finally gave up. I don't recommend BikesDirect, because it is impossible to contact them if something goes wrong. There is no customer support at all.