Bensons for Bedsnew bed

Very nice in store service, but after that the nightmare begins. After receiving several text reminders that my delivery of a new bed was to yesterday between 7am and 1pm at, the courier arrived at 6.30am to deliver half of the correct bed and half of the wrong bed. We had disposed of the old bed and mattress to make way for the new one. I am now lef without a bed and Bensons deem it acceptable for a cancer patient to sleep on the floor for a week while they arrange delivery of the correct other half. So, I now have to take another day off work with consequential loss of earnings to receive the 2nd delivery. Do not use this company, disgraceful customer service.

Jul 25, 2018

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