Bell Express Vu review: overbilling

We were supposed to move to Montreal but ended up not going. We put our service on hold which is $15 a month. We had a hard time getting our service reconnected here as they were supposed to send us a smart card and they sent it to Montreal instead of here and we kept calling and they kept assuring us it was on the way. We finally got service but the bill they sent us was astronomically high and they can't send us an itemized list of exactly what these charges are for. All they can say is they see the final amount and that is what we owe. Plus they have no records of all the times we've called and it's like starting from square one every time we call. I refuse to pay their amount!