BeautifulHalo / run form this website, do not order anything from them!!

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My daughter ordered a jacket, measured to make sure she ordered the right size. When she received it the arms were too short compared to the rest of the body and the button holes were not cut out. When I contacted customer service to ask for a return they first asked if she measured properly, then offered 20% refund and told us to cut the holes ourselves. They then offered 40% refund or that we ship it back to China at our cost and that the free S&H that was part of the order would be deducted from the refund. Won't tell me what that amount is and I have no confidence that they will even issue a refund after they receive the item. I'm sure they will claim I never sent it, plus the cost to ship to China will be more than the cost of the jacket. Very dishonest, DO NOT BUY FROM THEM! My credit card company is investigating them now.

Jan 11, 2017

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