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Bayview Loan Servicing
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2.0 62 Reviews

Bayview Loan Servicing Complaints Summary

15 Resolved
47 Unresolved
Our verdict: When using services from Bayview Loan Servicing with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Bayview Loan Servicing reviews & complaints 62

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12:58 pm EST

Bayview Loan Servicing unethical credit reportings

Never signed a loan (Note) with bayview loans, however, was reported by this agency to 3 credit bureaus - damaging credit for 7yrs, causing stress and hardship on foreclosed families. Political figures of higher powers needs to step in and remove reporting from credit bureaus of bayview loans... This reporting is illegal and unethical... Help citizens of america to continue the american dream and eliminate the damage caused by bayview loans reporting to credit bureaus in united states!

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8:58 am EST

Bayview Loan Servicing mortgage fraud

BANK OF AMERICA OWN BORROWER'S LIEN. BAYVIEW LOAN SERVICING LLC own nothing. Ownership has made the continuing participation of the lender indispensable. The power to see is conferred by Florida statute exclusively to an owner. Mortgage servicers cannot exercise the power to sell. The Uniform Commercial Code foreclosure statues and bankruptcy laws all specify certain
task which can only be done by the owner and no one else.

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8:47 am EST
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Bayview Loan Servicing mortgage payment... extra principal not being applied

Im trying to pay my mortgage off faster after being sold out from one main financial after i had to leave my job. Now im good and trying to pay extra on my principle each month. I have the payment taken off my card every month with a extra $12 paid that i was told woukd automatically go towards my principle. I also paid $2000 extra with a money order and on the payment stub marked everything out other that extea principle and even highlighted extra principle and wrote on the paystub that my payment is already auto drafted every month and the $2000 is to go to principle ONLY. WELL what do you know they applied it to regular payments and said i was 3 months ahead but only $150 went to the principle because all the rest was insurance and interest. I called 2 times. First time i told them i was tape recording the call because im constantly being told different things and they refused to talk to me even though they say they are recording for training and safety purposes . Then she tells me that no they dont apply extra to principle that i have to call and tell them apparantly every month since i have extra being sent to them every month. Then i ask to be transferred to someone who can answer my questions about why now it says my march payment was being charged 2 seperate $18 fees saying one is a late payment fee and the other is another fee...how is that when im paid up until march according to yall!?.. When i was transferred to somebody that could answer my questions i was conveniently cut off. I was told that any extra funds goes to the unapplied funds because they dont know where to put the money...but as i told her i sent $2000 and it says 1400 was in unapplied fund then it says $0 and you applied the money to regular payments so i have to pay all that interest first so what you are saying doesnt even make sense. You better keep track of all payments made to these ppl and call them frequently to make sure they are doing what they are suppose to be doing. Apparantly they dont want you to be up to date because then they start charging you extra stuff on your mortgage bill and then you cant talk to anyone to get a answer because they conveniently cut you off. Sorry excuse for a business and if these funds are not applied correctly im consulting a lawyer.

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5:52 pm EST
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Bayview Loan Servicing loss mitigation dept bayview servicing co (david white) (james galon) dominic moren)

Complaint against bayview modification department loan # [protected]
november 21, 2017
Deborah dix
131 malcolm
Forest rd new castle 19720
Bayview ceo,
Im complaining to the ceo, occ, bbb, fdic etc….

I've been sending documents over and over to (david white) (emial davidwhite @bftg.com) loss mitgation dept. loss mitigation are [censor], I have a real hardship. I have been trying to get assistance for 3 months. I feel i've been getting the run around with bayview i've faxed all documents and I know I qualify under their guidelines. please help me, i've called, they keep giving different stories regarding my submission packet (its complete all document) the loss mitigation dept supervisor (james galon) and iask for a callafter escalated 2 more times I never never received a call from domico moreno) I sent email documents to (david white and tobyscott) was suppose to escalate this file and I sent documents to him and he still didn't upload them from 10/4 (I have proof form 9/5/ till now of all items ivesent tine and dates. the undwritter on my file is asking for the the items over and over since 9/5/17 I have submitted a complete pack with all docs consecutive application, paystubs, utility bill, hardship, bankstatments, taxes all updated. one week items are there next week items diaspear? this has been going on for 3 months runaround different stories.! on oct 4 and 10/16 and oct 31h I was told the file would be escalted. this is a bad game bayview is playing. all the reps I have spoken with at smart [censor] and rude! I have provided everything the asked and they asking for items ive already provided. help me with forbearance or payment plan anything to save my home!. I do not want to loose my home please please help. ive been speaking to loss mitigation. I qualify! and have spoken to many reps in bayview but no there is smart enough to work on the file! in escalations, I cant seem to get anywhere. please help! I have also tried to get my file escalated, either supervisor never never available I cannot get anyone of authority on the phone. they cant speak english properly cant understand they

This will go to bbb - occ - ceo - fdic - etc………….

Kind regards,

Kelly ray authorized to speak on behave deborah
Sr. negotiator
Phone: 1.949.662.3363
Fax: 1.949.522.9028

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8:53 pm EDT

Bayview Loan Servicing mortgage

customer service representative lied doing a time that i had no means of handling my emotions almost made me loose everything else i had during hurricane harvey. i called the day hurricane hit he told me not to worry that my mortgage was good and that collection are reporting or harrasment would occur however he did not tell me that he would send me to foreclosure as soon as my time was up . i didnt trust him so i called to make a back payment and he made me make 3payments at one time and set up a forth or he said i would be foreclosed.
all lies
when i spoke with my mortgage servicer they canceled the setup payment and told me i had a 333 credit and that i only owed 199.00 he had me set to draft 589.00 that i really didnt have Help me sue Bayview please

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12:40 pm EDT
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Bayview Loan Servicing unethical behaviour

my loan was thru CitiFinancial in 2002 it was sold to ditech and greentree
they sold it to bayview. in July I made the payments to Bayview the loan matured in Oct 2017 I paid the payments on time and when I called to see about getting the lien off the house they said I still owed money for deferred payments. I never had any deferred payments only disability insurance that they should have paid for the payments but they only paid the interest. Now they said I still have a remaining balance of over a thousand dollars and they will foreclose on my house for the balance I offered to make the 2 payments that the insurance didn't pay but they denied it. I made a phone payment got a confirmation number and they called and said that they denied it . They called told me the taxes weren't paid and I didn't have homeowners but I have paid all this. Called ditech andtalked to someone there and said that my account was a prestine loan that all payments were either made before or on day they were due I was not any payments late. They have a different person call me everyday with something different when I called they told me loan matured and was paid in full next time the person said I owed 1078.00 dollars . CaN YOU HELP

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7:41 pm EDT
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Bayview Loan Servicing bad modification loans from bayview loan servicing

I was laid off work about 4 years ago I got 4 payments behind on loan bayview modified my loan to help I thought. But I lost 14 years of payments on my home and then I find some how I am now on a 45 year loan. Lost for what I can do if anyone has advice any help would be very appreciate. Also any feedback would be very welcome thank you for your help from walter in minnesota.

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5:02 pm EDT
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Bayview Loan Servicing mortgage account number 171644

I made payment of 2 payment on 8/29/17 by bill pay today 9-7 received email that payment failed, I attempted to call but Hurricane prevented speaking with someone. I see shows payments owing from 3/ 17. I have prove of payments as follows.
2/22/17 850.00 bof a
3/15/17 850.00 mar
5/8/17 845.00 for april wells fargo
5/17/17 850.00 may wells fargo
7/11/17 900.00 july
8/29/17 1700 june and august which was returned.
please assist me in correcting this account.

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11:05 am EDT
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Bayview Loan Servicing cash for keys

Recently gave my keys for cash to bayview. Now there is a sign at the front door. Saying
Warning. This property was found unsecured.. Making it look as thought I abandoned my home. Which I didn't. Its defamation of my character. It looks like they are trying to devalue this home by not taking care of the property. The grass hasn't been mowed and the electric turned off meaning the sump pump hasn't run and the basement will be flooded. I have been scammed

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David Puopolo
, US
Jul 23, 2018 11:55 am EDT

Cash for keys - not what they say.
I was told you would get half upfront and half when the property sold.
Guess what? We got half upfront and then denied the other half after we left and the “investor” was blamed.

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3:59 pm EDT

Bayview Loan Servicing mortgage from bank of america sold to bayview loans servicing

My loan was sold to Bay View. I made one payment and now for months, my account manager will not call me back to take the next two payments. When I finally got him to answer the phone, I told him I had been trying to pay, why wouldn't he call me back, etc. He laughed and hung up on me. Now I'm trying to get a hold of his boss Dominque. No answer there either. I'm wondering if they are doing this on purpose to take my home. I'm almost afraid to give them the money now. I got a letter saying they needed my deed. Why wouldn't they have that from B of A? This is fishy at best. Could you please tell me if this is a legitimate company and if I have any recourse.

Thank you,
Lucinda Whitacre

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12:52 pm EDT
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Bayview Loan Servicing loan #658918

Back in April I requested mortgage relief in the form of a request to start a Short Sale. In a letter dated May 26th Bayview sent me a letter that stated, "...your request for a short sale or purchase contract has been received. In that letter, there is not any prescribed "due by" date affixed. In fact, no where in this letter is a definitive timeline laid out for completing any action other than getting you the paperwork to execute the start of the process to conduct a short sale.

I have provided Bayview, twice, copies of the Listing Agreement with Keller-Williams Realty. Just today, I was told that the house was in foreclosure effective June 1st. I never received any notification from Bayview or their contracted attorney on this issue. Not even a phone call or email.

In fact, their letter only says that I need to start returning paperwork no later than an implied June 26th.

I just finished a 40 minute phone call with Mr. Robert Tyer, who stated that he was the senior man in charge there at Bayview. He has stated that once the house goes to "sale" there is nothing that Bayview can do because the process is: I request short sale approval, I find a buyer, sell the house, send in the offer, Bayview evaluates the offer and approves or denies. If yes, then done deal; if no, then start over with other options.

Nowhere in there letter has any of that been spelled out?

Nowhere in their letter is there a discussion of timelines?

Nowhere on their website is that explained, at all or in the level of detail that I just laid out?

Bottom line is that it is not.

We never received a notice of foreclosure from the attorney who represent Bayview nor did we receive any communication from Bayview stating that there was a more definitive timeline to follow or any particular deadlines to adhere to.

We have spent a little over $7, 000 getting the house ready to sell - new carpeting, cleaning, painting, repairs, etc. We were supposed to have an open house this weekend but since the house went to "foreclosure sale" we can't do that. I had to cash in my retirement fund to just do that much.

At the first foreclosure sale, on June 2nd, the starting "bid" was $442K and no one took the bait. I'm trying to sell the house at $495, 000, per the Listing Agreement and what we worked out with our Realtor.

It seems to me that despite what Mr. Tyer said, Bayview can stop the foreclosure and allow me to sell the house at the amount we're trying to sell it at and make sure that Bayview gets their money and that we can walk away from the home without any further delays. If a definitive timeline for actions or the correct manner that the process needed to be played out had been delivered to us, we wouldn't be here going through this. Since Bayview was more concerned about Bayview getting their money, I would think that some part of this would make sense to Bayview superiors.

I am requesting that you make contact with your retained attorney, Mr. C. Richard Epps, to stop the forclosure sale and allow us to put the house back on the market so that we can sell it at the higher value and allow everyone to get paid and allow us to walk away without any outstanding issues.

This makes the best possible sense for all parties.

I should also advise you that I will be contacting the Prince William County Attorney's Office and the State's Attorney General's Office on this matter to see if there are any legal means that will allow us to sell that home and pay off our responsibilities in a manner that is equitable to all parties.

Should you desire to call me, I can still be reached at [protected] after working hours.

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3:50 pm EDT
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Bayview Loan Servicing mortgage

My Citimortgage loan was turned over to Bayview Loan Servicing. I was due a $5, 000 HAMP incentive in in the sixth year (2015) of a loan remodification agreement I had completed with Citimortgage. Bayview loan Servicing withdrew the $5, 000 incentive, saying I had not fulfilled the terms of the trial period. The trial period was over in December, 2009.
Monthly payments have been made by Bayview Loan Servicing directly drafting from my checking account since March, 2014. I have not missed any payments through any action on my part, or lack of available funds for withdrawal before or since tht date.

However, Bayview Loan Service stopped drafting payments in May, 2015 on their own, without notification to me or my attorney. I did not notice this until September, 2015. I called on September 8, 2015 to ask why loan payments had not been drafted. I was told it had to do with a double payment Bayview drafted from my checking account in April 2015.

(On April 2, 2015 I noticed Bayview Loan Servicing had not made a withdrawal for the loan payment due April 1, 2015. I called Bayview Loan Servicing and was told I had to authorize the payment by telephone. Why, I do not know. I authorized the payment by telephone. Later I saw on my bank statement taht in addition to telephone authorized draft, Bayview Loan Servicing had drafted a second loan payment on the same day. I called to request the overpayment be refunded, and I received the refund April 9, 2015 by wire transfer.)

During my September 8, 2015 phone call I was also told I would have to authorize a payment by telephone for $3, 504.80 immediately to avoid jeopardizing my loan status. I authorized the payment as requested at that time.

It was never made clear to me why Bayview Loan Servicing stopped drafting from my checking account. The drafts started again in October, 2015, the month following my telephone call and $3, 504.80 payment, and have continued uninterrupted since then.

Bayview Loan Service has not responded to written requests about this matter.

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Update by dprint
Jun 29, 2017 1:40 pm EDT

There is strength in numbers. If we could find others who have the same experience with Bayview we should be able to get a regulatory agency interested in investigating them. If you have any ideas about how to find others like ourselves let me know. I'd sure like to pursue the matter. I've tried on my own, but Bayview has stonewalled and state and federal agencies have passed on doing anything on the pretext this is civil matter which I would need to hire an attorney to pursue. I don't know any attorneys who would be willing to take on such a small case on a contingency basis. I can't afford legal fees, especially since they would almost surely far exceed any damages I might be able to collect.
A class action legal suit or complaint to a regulatory agency is another matter. At least I would think so.

Update by dprint
Apr 20, 2017 12:51 pm EDT

Bayview Loan Servicing automatically withdraws mortgage payment from my checking account each month. One month they stopped making withdrawals, after I found they had made two withdrawals in the same month and demanded they refund the extra payment. After several months I called and they said I was delinquent and demanded an immediate phone payment which I did. They then continued making the automatic withdrawals.

Several months later they sent a letter withdrawing a $5, 000 credit to my principal balance, saying that I was in violation of terms of the mortgage loan modification agreement I had made when the mortgage was with Citimortgage. They refuse to reinstate the credit even though I had done nothing to stop payments to them.

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kisha edwards
, US
Jun 28, 2017 4:59 pm EDT

I really hate that you are going through this with Bayview, but I'm glad that I'm not the only one. I was also set up for automatic payment and received a letter stating that our May and June payments haven't been made. Once i called to find out what was going on, I found out that they had my account and another account that wasn't mind set up for automatic payments each month. So 2 payment was supposed to come out each month, after doing more research and more calling bayview I found out that the account that someone else's account was attached to mine and those payments were declining. But the bad part about it is that some of our payments from the other acct were made at the same time that my payments were made, but bayview had the nerve to say that our payments were behind. My problem with that was that the was getting 2 payments towards our acct for 2 months, how are we possibly behind. Once I checked my credit report I realized that they had been reporting that my payments were 30 days late. Bayview is a rip off and something has to be done about them.

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11:55 am EST

Bayview Loan Servicing unethical behavior

We have had a small business loan with Bayview Loan Servicing for ten years. We have had several life altering events over the past three years that lead to bankruptcy in January 2016. With the Federal Bankruptcy Court's approval, we held Bayview and the homes we own out of the bankruptcy. We live in one of the homes we own on the business property. The loan did not include the eight mobile homes on the property. We faxed the loan modification for financial hardship to the lawyer in Ohio in Sept, 2016. That office admits that they received the documents. Bayview admitted that they received the documents. We were communicating with what we thought was a representative for Bayview, that asked for proof of my surgery with another hardship letter. But, he left Bayview without any notice to us about the request for a loan modification. We believe that the representatives that we were contacting for a solution to our loan modification were instead collection people hired to push the people for money and then sale the property for gain back to Bayview. We have reason to believe that the request for this modification was not presented to Bayview. The first sheriff's sale was vacated. But Bayview did have a sheriff's sale on Feb 2017, where they sold the home to themselves for $90, 000 less that our loan. Now we have a broker that is pushing us around and saying that the mobile homes are part of the foreclosure. We have titles for all of these homes.

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12:19 pm EDT

Bayview Loan Servicing loan modification illegally

My ex-husband was court ordered to refinance or sell our joint property in 2008. I have spent years and thousands of dollars taking him back to court. In our latest court battle i found out that Bayview modified the loan without my knowledge. By doing this, they made it easier for my ex to keep the home. I am meeting with my attorney today to take them to court.

If I wasn't relevant when the modification was done, they should have gone and refinanced the mortgage without me. I have called and contacted members of Bayview without success.. At this time I have a case number and hope to keep on contacting them until we have a solution. I would never recommend Bayview Loan service to anyone. Because of their actions with this loan and my ex, for the past eight years I have had this debt considered mine.

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8:08 pm EST

Bayview Loan Servicing took my house away illegally without notifiying title holder

Took my house from me illegally in west hollywood without notifying me the title owner of the house. Bullied my tenants out and sold it to their friends. Reporting them to doj they had the criminal wolf firm in irvine take my house away with fraudulent li-es. They hired cesar reinoso at reinoso properties who then sold it to his friends at the regal agency aka the run group. Brandon hance, cesar leyva, etc. And moved in. They sold it nov. 20 th

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11:56 am EDT

Bayview Loan Servicing not giving "pay off satisfaction letter" for the mortgage

The worst customer service!

They don't know what they are doing. They have tons of excuses and they will try to teach your policies, which they created to give you hard time.

Here is the story:

I had a couple mortgage with Bayview. I sold my business in 2008 but they left the lien on my condo since then. Now I am trying to sell my condo and they are not giving a "Discharge of Mortgage". I have been trying to get this letter for a week. I called numerous time, talked to different departments, faxed, and emailed. It seems they don't care and Nobody knows what they are doing. I have to hold selling process just because of their neglect.

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5:06 am EDT

Bayview Loan Servicing fraud

I am filing a complaint against Bayview Loan Servicing a/k/a Bayview Asset Management LLC for the reason being that the Foreclosure Manager Nicholas DeSumma I am under the information and belief is directing some of his staff to committ fraud. The Fraud that he is directing his staff to committ is when you run an SCRA Search on the Department of Defense Website to see if the Borrower is in the Military where you need a Social Security Number or a date of birth. The Date of Birth is not considered an accurate search. Anyway he states in an E-Mail to certain Employees that if you cannot locate a Social Security Number or a Date of Birth to use an Invalid Social Security Number of [protected] and that is fraud and you will be using that Invalid Number on thousands of people who are not on the note but on the mortgage. Please See Below E-Mails The Employees did express there concern to this Manager that this is fraud and one actually completely refused to do it and I'm not sure of the others. When the one expressed his feeling and refused to do he stated that WE MUST DO IT which means commit the fraud. Please See Below E-Mails dated February 19, 2015, Bayview Sub-Services loans for Bank Of America where the E-Mails are involved about but to me personally I don't think that Bank of America is aware of this and that this was concocted up by this Foreclosure Manager of Bayview Loan Servicing from the Fort Washington Location. .
From: Nicholas DeSumma
Sent: Thursday, February 19, 2015 12:27 PM
To: Paul Gold; Robert Reinish; Cynthia Sokol
Cc: John Kerr
Subject: **IMPORTANT** SCRA Checks
Importance: High
Hello All,
When encountering a situation where we have a non-borrower (Note) mortgagor, if we are unable to locate a SSN or birth date for that individual please run a DOD search using their name and SSN [protected]. Obviously not reliable but we have communicated this to Clayton several times and they still proceed to issue findings for lack of SCRA Certs in this scenario. As such, this is the course of action we are forced to take to produce a Cert. The alternative would be to adjourn the FCL sale and run skip traces, which BOA does not want us to do. I understand the frustration with this mess and feel the same. However, we have to ensure compliance from every angle.
Going forward, we must reference the mortgage and note document to identify all mortgagors & borrowers, respectively. Once identified, we must run DOD checks using their SSN or birth date when available. If neither is available, please run the check using the name and SSN of [protected].
Please see John or I with any questions or concerns.
Thanks,
Nick
Nick DeSumma
Foreclosure Manager
Bayview Loan Servicing, LLC
1301 Virginia Drive, Suite 403
Fort Washington, PA 19034
p: 215.664.1385
f: 786.275.9253
m: 786.449.5287
[protected]@bayviewloanservicing.com

From: Nicholas DeSumma
Sent: Thursday, February 19, 2015 12:36 PM
To: Robert Reinish; Paul Gold; Cynthia Sokol
Cc: John Kerr
Subject: RE: **IMPORTANT** SCRA Checks
While I understand your position and don't disagree that the search is unreliable, respectfully, this is the process that must be followed. We have communicated this to both BOA and Clayton to no avail. They continue to issue findings when searches are not produced. Similar song and dance to running SCRA checks on deceased borrowers. Nonsensical. Nonetheless, we must do it.

Nick DeSumma
Foreclosure Manager
Bayview Loan Servicing, LLC
1301 Virginia Drive, Suite 403
Fort Washington, PA 19034

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5:04 pm EDT
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Bayview Loan Servicing non transparency

This loan servicing center has zero transparency.
Keep a detailed record of your mortgage payments. I made an extra principal payment online along with my monthly mortgage payment. When i look online to keep track of their work to be sure its posted correctly, I discover that they
do not post payments to the accounts. They only send a confirmation receipt showing you made a payment. Nothing is broken out appropriately. I'm keeping track of my payments because of their sloppy non transparent accounting.
I suspect my balance and their balance will be off. Then the burden of proof is on me, which is fine with me. I am warning others who make payments to this loan servicing company. Don't be foolish and assume your best interest is being served. In this day and age of cyber transparency, there is absolutely no excuse or reason I cannot obtain a history of how my payments were applied to my loan, showing a running balance.

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11:54 am EST

Bayview Loan Servicing mortgage modification/foreclosure

Everyone that is having problems with this company; Please file against Bayview with: Consumer Finance Protection Bureau at [protected]. You can also go to the website. These jerks need to be held accountable. If I can get close to 100 ppl to file complaints in the same month; they cannot ignore us. Email me when you file your complaint. I am keeping track of the complaints against them. This may turn into a huge class action law suit.

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Denise Ickes
HALETHORPE, US
Nov 23, 2021 3:23 pm EST

My mom who passed away I just found out that 25 years ago she took out a home equity loan for $15K with citi financial who sold to these people. I just tried to put the home in my name and discovered these people have now put their name on the deed and the amount owed is $35, 855.85. I have never in 15 years saw any mail or notifications concerning this. I have tried several times in writing and calling and no response so when I do sell the house they get this money first CROOKS for sure.

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WlmBarr
, US
May 20, 2019 12:09 am EDT

How can I find out if Bayview (ugh) owns my note or who actually does? They have been a nightmare...after fighting stage 3 cancer and a long term aggressive Immune System -Arthritis, plus my husband has diabetes w/ severe neuropathy, as well as dealing with a possible form of narcolepsy. He takes medication which helps to manage the narcolepsy pretty well. Im trying to keep fighting. One of the asset associates asked my husband after I had already explained... I’ve been fighting for my life, Cancer plus other illness...(fighting for life and our home). She then spoke with my husband (literally the very same phone call). She had the audacity to ask ...comment “well doesn’t she work...why not?” She was on speaker, yet refused to speak on recorded line- yet we must every time! Working on a modification now...holding our breath- hoping we can manage it. We have no where to go and we’re not really young any longer. They are of course NOT pulling for us...so shady. I swear if the take my home and all of my equity ...they will be known as the debt collectors/mortgage servicer who rallied against the cancer patient & her husband. Never dreamt this would happen. Not sure what to do next...

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Jonas2019
, US
Apr 29, 2019 7:02 pm EDT

CFPB has not done anything. Clear evidence by thousands that this company has cheated, lied, and stolen. Other mortgage companies have suffered for much less. We are represented by an agency that is supposed to target obvious issues, well how much clearer can the fraud get. Illinois Attorney General this is a case waiting for you to prove your service to the people. Get the crooked law firms as well. I think we need to stop complaining about Bayview and start complain to and about the pubilc servants who are willing to allow Bayview Loan Servicing to get away. Not to mention about a year ago an employee was fired for not lying about a homeowner got tired blewthe whistle and said it's happening every day hour by hour here is the link https://pennrecord.com/stories/511599577-former-employee-claims-she-was-fired-by-bayview-asset-management-for-bringing-concerns-to-management

So again why are all the regulators ignoring this blantant uprising?

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NYtenyearsincourtforeclosure
, US
Apr 06, 2019 9:04 am EDT

Bayview has offered me Modifications for 3 years that are insane., all the while I'm in court. They wish I would take it since they have no right to my home in the first place. Fighting them for 6 years, Jp Morgan Chase for 3 before that, and Washington Mutual originally. Fight them . They don't have any actual proof they lawfully purchased any mortgages from anyone who had any right to sell them in the first place. They were set up as a arm of JP Morgan Chase to push off the liability of all the fraud that has been committed by the the big banks when they stole notes and mortgages from Trusts and then claimed them as their own. This scam has been going on for 20 years. Fight them with a knowledgable attorney and YOU CAN"T LOSE. They are a debt collector, no more, no less, and they will break every law they can to steal your home

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roxyrae
, US
Apr 23, 2017 6:23 pm EDT

Our loan was transferred to Bayview in early 2016. The have been nothing but a nightmare during the modification process. Requested duplicate forms, then lied and said they did not receive our modification ppwk in time. We have sent and requested response to 26 emails. They foreclosed on our home and are now going to be evicted. They dual-tracked out home. 1/31 I called to check the status of the loan modification on 1/31 (Due and submitted 12/31) only to be told that our loan was still pending review and due to the end of the year deadline, they were taking 45-60 day review. Unbeknownst to us (we never received any information/documentation) our loan had been referred to an attorney on 1/25. PRIOR to our loan modification being reviewed. On 2/9 we received a certified letter from an attorney that our loan was being accelerated and foreclosed upon (sale date 3/7). Yet, we had still never been given a reply/decision on our loan modification. I called Bayview multiple times with no reply. I made my first of 3 complaints to the CFPB on 2/9. On 2/10, Bayview responded to CFPB confirming the receipt of the complaint. I continued to call/email Bayview without EVER receiving a reply. On 2/24, we received 4 letters; 3 dated 2/9 stating our loan modification was denied because our requested loan modification documents had not been received by the due date. The last letter was confirming receipt of our CFPB complaint. 3/7 our home was foreclosed on and sold (back to the VA). Myself, with out HUD counselor has tried to contact Bayview. To no available. Now, we are receiving attorney letters stating they will be taking possession of the home. One of our 4 children was diagnosed with a terminal illness which has been the main source of our hardship. All we have asked was to have a temporary modification to equal the initial lender agreement. For months our payments were sent, kept (more than 10 days), not applied to the loan, not acknowledged, and refused. We then received a letter stating that any payments sent would be refused. WE are ... freaking out. I called the office AGAIN Friday (4/21), left a message for our 'Asset Mgr' David Iannucci (who we have NEVER talked to). Of course, to no avail.

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Canton, Ohio
, US
Feb 15, 2017 11:01 am EST
Verified customer This comment was posted by a verified customer. Learn more

My husband and I have been customers of Bayview for the past ten years. We have paid the original loan from $175, 000 down to $155, 000. We had to do several loan modifications. Without the fees and penalties Bayview added to the loan the $155, 000 would be much lower. We have had some life changing events in the last several years that forced us to go bankrupt in 2016. But we held Bayview out of the bankruptcy so we had a home. We sent all of the request papers for financial hardship, but did not hear back from Bayview. We called the Ohio lawyer that they were using and asked if Bayview had recieved the documents. The assured us that Bay view did recieve the documents. I had major back surgery on October 10, 2016 that will take at least a year to fully recover from. That meant that I could not work the two jobs I had been working. We began calling Bayview, but it is hard to get anyone to talk to. We finally got a direct phone number to what was a loan modification representative. He asked for more documents. Then when he left Bayview, we were not notified. We finally found someone else from Bayview to work with us in December. He told us what else they needed, and he would pull the equity information and we would talk again after the first of the year. He lead us to believe that he would at least ask Bayview for the modification. Then he stopped taking my calls. I contacted another person in loan modifications that said they would call us back. This did not happen, and Bayview never sent a letter of rejection. Bayview foreclosed Feb 6, 2017, and bought the loan back at the sheriff sale at 1/2 of what our loan was. I will not stop looking into Bayview and their financial standards until I can join a class action or start a new class action lawsuit myself. Canton, Ohio

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Conny Burke
, US
Oct 04, 2019 4:44 am EDT

I am literally sitting at my computer crying. They did the same thing to me and my children. I spent 2 years in mental anguish trying to save my house...sending them my last 5100 dollars only to find out it was being sold on the courthouse steps as I drove "home" for lunch. No one in my family would even believe me that this was happening to me. They thought I was on drugs or something. Like not taking care of my children and spending the money...like this kind of thing doesn't really happen to people. How are you now?

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Bob Rottinghaus
, US
Jun 01, 2016 1:28 pm EDT

I am in the midst of a loan mod with Bayview. I have an attorney involved representing me, but am continually being stalled by their tactics requesting additional information, missing forms, new information requests, request for the same information over and over. All to delay the process and when the costs are too high to save my home, force a foreclosure. This has been going on for close to a year now. I am keeping my statement here short and somewhat vague, as I do not wish to have them deny me if they get any concrete information relating to my statement here. I do plan on complaining to my congressman, the BBB, and have advised my attorney that I desire to pursue further legal action. A class action suit against them would not hurt my feelings at all.

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Pamela Susan
, US
Mar 17, 2016 6:38 am EDT

My loan was originally with Bank of America, we fell upon hard times due to employment layoff. After contacting B of A directly, we were scammed out of $5000, which we can not recoup. We then contacted B of A AGAIN and were contacted by a lawyer from Roosevelt Law, paid them $4100 for our loan modification. The "modification" was done thru Bayview Loan Servicing. These people are terrible! We paid our 3 month trial modification, then were approved. However, they have a CA address, which is were correspondence is being sent to ?. We have repeatedly asked to have our address corrected, especially since this is a "legal document". They have failed to do so! Now they are saying we have not paid any mortgage payments. We submitted complaints to BBB, CFPB, and DOJ. This has caused so much emotional and mental distress. We have no idea what is going on. When we got a response from CFPD, Bayview denied all of this. They are now unwilling to help. This "mortgage" company needs to be shut down, fined, and ALL fees, "late" mortgage payments, etc removed from our balance and our mortgage needs to be placed with a reputable company!

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o osmos
, US
Feb 16, 2016 11:22 am EST

is it illegal for them to buy homes already in foreclosure from top banks? cause that's what they are doing, well first for instance BOA had FHA pay the default off then sold it

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LilyMae13
, US
Feb 04, 2016 5:17 pm EST

I just went round and round with these people. Filing a complaint with CFPB! Bayview got a hold of this property after a bankruptcy dismissal. We signed a deed in Lieu with this company because we were told better than foreclosure. Received a 1099 to pay taxes on #15, 000. We never owed them anything. They are saying it is for financing charges? They still have an open account because house has not been sold.

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11:05 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Bayview Loan Servicing mortgage practices

We were with Kellner mortgage when we first got our loan in 2006. They then sold our mortgage to Countrywide and they sold it to BOA and BOA sold it to Bayview Loan Servicing. While we were with BOA, they set us up on a repayment plan paying $777.09 for 4 months while our mortgage was only $464.82/month. Before we could finish our last payment on the repayment plan, they sold our loan to Bayview Loan Servicing. Bayview stated that those payments from BOA did not follow so we were behind. They are now telling us that we are 20 payments behind and unless we come up with a little over $6000 up front and they'll spread the rest of our payments out, then we are facing foreclosure. They told us that our file was referred to their legal team to start the foreclosure process. Bayview also sent us a letter stating that we were not qualified for the HAMP modification because; "PLEASE CONTACT OUR CUSTOMER SERVICE". This is exactly what the letter read and I still have this letter in my possession. I then called HAMP and they told me that this is not a reason to deny us. HAMP stated that Bayview were to provide us with a legitimate reason and why we were denied and that they were sending our file to their escalation department. I am awaiting a response from HAMP as well as Bayview on our status; but at this moment, I feel BOA and Bayview has done my husband and I complete injustice. We are ready to file suit against them. The sooner, the better.

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rodney tames
Baltimore, US
Jan 26, 2015 12:08 pm EST

If you have all documentation from your BOA loan you should be able to prove you had paid 3 of the 4 payments of $774 to BOA and if they bought the loan they should be honoring it. The reality is they wont honor and they will waste your time and money. The key to dealing with a sub prime lender like Bayview is to be organized and have copies of EVRYTHING.

The sad reality is Bayview is going to make your life miserable and fee you to death. That is their game. The scary foreclosure club is always over your head. That being said, there are a few ways to fight them.

1) Hire a competent real estate attorney that has had experience with sub prime lenders. This may help get it straightened out but you will pay an attorney a fair amount of money as Bayview will not really be swayed by a legal letter. (they get lots of them!).

2) Fight fire with fire. Quit giving them any money until they get their crap together. This is a game of chicken and not for the faint hearted. Remember they want your money not your house. I assume that your credit may not be great (they will trash it anyways even if it is). In most states it takes a good 12 or more months to really get your moved out of your house. Again, they don't want your house (unless you have lots of equity in it) they want money with late fees, paperwork fees, it is Tuesday fees, etc...If you play this right you will get their attention and possibly even a better deal.

3) Your big stick is bankruptcy. Don't be afraid of this financial tool. It is the most misunderstood financial tool among average folks. Big business wants to keep it that way. Bayview has probably already trashed your credit or will by saying you are late on those 20 payments. Once your credit is trashed bankruptcy is a solid option. Once your meet with a bankruptcy attorney, you stop paying all bills other than gas, water, electricity (vital things). Everything else is effectively stopped and no one can contact you regarding your debt. You will meet with your attornies several times and eventually meet with a federal trustee who will decide the outcome. If you as a couple makes 75k or less you can discharge everything if you want. It just goes away and they cant hassle you again, and Bayview will most likey get screwed big time. The other hidden gem is at the trustee hearing he/she may be able to negotiate a settlement for you to keep your house if you want to. Again, you probably get a better deal. Or start fresh and clean and dump the house on Bayview. Your credit will start coming back up almost immediately. It really will.

I am sorry that you are being hassled by these crooks. But remember they want your money and will scare you with foreclosure to get it. Fight back and smash them in the face.

Good luck to you.

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Bayview Loan Servicing contacts

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