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Baymont Inn & Suites / customer service complaint

1 Reno, NV, United States

Again I'm submitting my concerns about the lack of authority and conviction from management here at Baymont Inn & Suites (Reno Nv). About two weeks ago I took my concerns of the possibility a staff member entered my room and left a plastic bottle with urine in it. I say staff member because they all have keys to the rooms. Management said the lock log of my room would be checked to see who entered my room that day. I have not heard one word since two weeks ago when I complained. Every time I return from going somewhere I feel the need to look around my room to search for anything out of the ordinary, like another bottle of urine. Someone violated my dignity and somewhat caused some fear for my safety and the property i own.

Baymont Inn & Suites
Baymont Inn & Suites

Jun 13, 2018

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