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Bassendean Coles WA / no change

1 Bassendean shopping centre. Lord street Bassendean, Australia

I emailed three days ago and called several times but no answer. Haven't been in store as yet. Had no reply so.
I'm hoping g this could be rectified soon
I went through register 004. Girl's name was Amber.
She was trainee. She forgot to give me change if $31.70
I bought $68.30 approx and gave her $50x2 and should have got $31.70 approx. It was in afternoon on 1/2/19 at 4.20pm
The lady training her was showing g her how to add old receipts to flybuys. She began showing g her before she got a chance to give me change and when she'd finished she forgot.
I did have a $20 in my hand as I planned to go straight to smoke counter afterwards. I didn't realise til I got home.
It's been three days and no reply. I'd like my money back and hoped I'd had it back sooner. I can't get I to store at this time but could go to collect if they could have it waiting.
Thankyou and ease Rey soon
Yours sincerely Gemma
[protected]@gmail.com

Ge
Feb 5, 2019

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