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Banner Mattress / Defective product

Colton, CA, United States

My family and I made the mistake of taking our hard earn money, and furnished all our bedrooms from Banner Mattress. A few months later the box spring to my expensive bed has broken due to defected product. I have been calling, and requesting the "proper" warranty form. It has been over 3 months, and still have not received the form, and continue to get the run around, each time I call. You would think that with the quantity of money that was spent at your company. Not to mention being a valued customer Banner Mattress would take pride in maintaining and restoring mistakes that they have made. I will never purchase any item from them again. In addition strongly advise NO ONE ELSE DOES!!!

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