Bank Of The West / re-opening checking account

Littleton, CO, US Review updated:

My wife closed her checking account when we got married and forgot to switch over a few of her automatic payments to her new bank account. BOW re-opened her account without notification or authorization and obviously went negative by processing the charges. Now we're paying a bunch of money in overdraft fees and it's not fair. The payments shouldn't have gone through because the account was CLOSED and the companies could have contacted us directly for another form of payment.

Nov 28, 2017
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  • Po
      Nov 29, 2017

    While I agree with you that the account should not have re-opened, in the end the individual ultimately responsible is your wife. It is her responsibility to make sure all payment agreements are transferred and updated accordingly.

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