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Balsam Hill / ship product without all parts

1 CA, United States
Contact information:

I bought a tree from this company. I spent $1500. The tree arrived on time but they sent it with the wrong stand. I was unable to set the tree up. I tried calling them 20 times and was disconnected each and every time. I sent emails and created tickets and never received a response. My family was in from out of state and we were unable to set the tree up. The kids were obviously disappointed. I had to dispute this charge. They never responded. The parts to the tree still sit in my garage.

DO NOT DO BUSINESS WITH THIS COMPANY.

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