Explore your opportunities! Create an account or Sign In
The most trusted and popular consumer complaints website

Au Bon Pain / cookie campaign

Oct 12, 2017
0% 1
Contact information:
Washington, District of Columbia
I have been a customer of the AuBonPain located at 1850 M Street NW, Washington DC 20036 for many years. I probably spend between $30 and $40 a week at that location. Recently, I picked up a card stating Free Chocolate Chip Cookie. However, when I picked up my cookie along with the coffee I was paying for, I was told at the register that because I did not complete a review on your site, my cookie was not free. I do not know what your definition of the word "free" is, but if you have to spend 10 or 20 minutes completing a form and you are paid by the hour, that is not free. I feel strongly about this false advertising, strongly enough that I can go to other places for lunch, coffee and snacks.

I await your response. If you do not care about losing a long-time customer, then, I won't care about no longer patronizing a long-time vendor. Lee Peltzman

Post your Comment

Au Bon Pain Logo Au Bon Pain
Customer Service
1 Au Bon Pain Way
United States - 0,221
View Full Information

Reply to