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Au Bon Pain

Posted: Oct 12, 2017 by    

cookie campaign

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Washington, District of Columbia, United States
I have been a customer of the AuBonPain located at 1850 M Street NW, Washington DC 20036 for many years. I probably spend between $30 and $40 a week at that location. Recently, I picked up a card stating Free Chocolate Chip Cookie. However, when I picked up my cookie along with the coffee I was paying for, I was told at the register that because I did not complete a review on your site, my cookie was not free. I do not know what your definition of the word "free" is, but if you have to spend 10 or 20 minutes completing a form and you are paid by the hour, that is not free. I feel strongly about this false advertising, strongly enough that I can go to other places for lunch, coffee and snacks.

I await your response. If you do not care about losing a long-time customer, then, I won't care about no longer patronizing a long-time vendor. Lee Peltzman
Complaint comments Comments (0) Complaint country United States Complaint category Food

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Au Bon Pain Logo Au Bon Pain
Customer Care Service
1 Au Bon Pain Way
Boston
Massachusetts
United States - 0,221
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