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CB Restaurants and Dining Au Bon Pain Complaints #2-21
Au Bon Pain

Au Bon Pain review: service

C
Author of the review
12:26 am UTC
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Location of this store is:
300 Community Drive Manhasset, NY 11030, [protected]
This store is new, located in the heart of a very prestigious Health Center, North Shore Hospital.
I can tell from the beginning that here the service sucks! It is very slow, very unprofessional, without accountability or respect. The workers behave like they are in a continuous vacation, they talk among themselves while serving the customers, they drop utensils on the floor while making sandwiches, when they make a smoothie they take a hundred years and they cannot fit it in their own cup, so therefore you pay for your smoothie and it goes to them actually. The salad bar has old and brown lettuce thrown all over the place, old eggs and old cheese.The most popular coffee "Morning Blend" is never refreshed in time, you have to wait until they refresh all other coffees and then they'll bring this one. The milk and cream are always in dirty containers. The owners need to come down here and straighten this place up!

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Keywords:
accountability cheese coffee cream cup customers dirty containers drop eggs floor health center lettuce location milk morning blend new north shore hospital owners pay prestigious refreshed respect salad bar sandwiches service slow smoothie store straighten talk time unprofessional utensils vacation wait workers
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  1. Au Bon Pain Contacts

  2. Au Bon Pain phone numbers
    +1 (800) 825-5227
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    Guest Services
    +1 (617) 423-2100
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    General Information
    +1 (972) 930-9933
    Click up if you have successfully reached Au Bon Pain by calling +1 (972) 930-9933 phone number 0 0 users reported that they have successfully reached Au Bon Pain by calling +1 (972) 930-9933 phone number Click down if you have unsuccessfully reached Au Bon Pain by calling +1 (972) 930-9933 phone number 0 0 users reported that they have UNsuccessfully reached Au Bon Pain by calling +1 (972) 930-9933 phone number
    Media
    +1 (877) 728-4100
    Click up if you have successfully reached Au Bon Pain by calling +1 (877) 728-4100 phone number 0 0 users reported that they have successfully reached Au Bon Pain by calling +1 (877) 728-4100 phone number Click down if you have unsuccessfully reached Au Bon Pain by calling +1 (877) 728-4100 phone number 0 0 users reported that they have UNsuccessfully reached Au Bon Pain by calling +1 (877) 728-4100 phone number
    Au Bon Pain Card
    +1 (617) 261-6320
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    Catering
    +1 (617) 423-7879
    Click up if you have successfully reached Au Bon Pain by calling +1 (617) 423-7879 phone number 0 0 users reported that they have successfully reached Au Bon Pain by calling +1 (617) 423-7879 phone number Click down if you have unsuccessfully reached Au Bon Pain by calling +1 (617) 423-7879 phone number 0 0 users reported that they have UNsuccessfully reached Au Bon Pain by calling +1 (617) 423-7879 phone number
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  3. Au Bon Pain emails
  4. Au Bon Pain address
    1 Au Bon Pain Way, Boston, Massachusetts, 02210, United States
  5. Au Bon Pain social media
  6. Andrew
    Checked and verified by Andrew This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 10, 2026
  7. View all Au Bon Pain contacts
Au Bon Pain Category
Au Bon Pain is ranked 67 among 122 companies in the Restaurants and Dining category
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