Asurionproduct replacement issue

Review updated:

I called to file a claim about a tablet that I recently purchased. My original purchase was for a 11.6"RCA Galileo tablet. When I finished my claim and did everything that I was asked to do, when it was time for me to select a product replacement the options that they gave me was absurd. There options was for a 7"or 8" tablets that didn't even come with a keyboard like my original tablet did. spoke to a supervisor and they basically told me that I have to pick what they have, forget about why I purchased my original tablet in the first place, which was because of the tablet size and keyboard!!! What they wanted to replace it with didn't compare in price and in size. I did not get the help that is owed to me, after spending my money.

May 29, 2018

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