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Aspect.co.uk / Unethical behaviour

1 London England Greater London, United Kingdom
Contact information:

I had three plumbers for a job several months back, it was literally just replacing a plastic pipe. The first contractor stated he could not do anything he was here 30 mins but mentioned a drainage specialist would be required with specialist equipment. The second technician came over and surprise, surprise did not have the necessary equipment and stayed approx 2 hours wasting every bodies time looking into the area which had no issue! The issue was coming from the bathroom and not the kitchen.

£300 down now, another technician came, he was good and was able to fix it, it was confirmed that the previous 2 technicians d not need special equipment, they just needed to progress with a bit of hard graft. I'm happy paying for this but not the other 2 visitors. Who has heard of a company that needs 3 plumbers to Replace a pipe? It is beyond me...

I have been in contact with the company who seem to be in complete denial of the terrible service so I have pretty much given up on them now, they are not listening but I thought I should forewarn anyone out there, if you are considering using aspect.co.uk you need deep pockets and you need to be prepared to waste a lot of time.

Thanks for reading

Tim

Ti
Nov 24, 2016

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