Ashford.com / don't buy from ashford.
I don't know why, but after reading all the negative reviews I still went ahead and ordered something from Ashford. I bought two watches for Christmas. These were presents for my father and brother. But that was a huge mistake ordering from this terrible site! Poor packaging caused damage! I actually paid $3000 for each watch! I went to online chat, tried to complain, but they always disconnected me. Later I finally received a message saying I had to wait 48 more hours for a reply to my complaint. It's now two weeks since then and still no response. Their customer service is completely horrendous!