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ASC / no hope with hope for homeowners program

1 MI, United States Review updated:

American Servicing Company claims they are reviewing your information in attempt to approve you for the HOPE program. However, BEWARE...I was just denied...they stated per FHA guidelines, all my debts including the new written down mortgage and any revolving debt needed to be below 31 percent. However after reading the FHA guidelines on line, there numbers don't match up. I have read FHA requires the front to not exceed 31 percent, but not the total debts. This is a cover up I believe. When they say they are reviewing your case based on FHA guidelines, they are really reviewing by their own criteria. I can afford my new payment that would be written down to half of what it was prior. However, now I'm another victim to this Foreclosure mess. I feel ASC has no intentions on helping their existing clients as they state. BEWARE...also worse customer service ever, even the supervisors lack credibility as they are just as evasive and inconsistent as their dim wit employees

Ka
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Comments

  • Ce
      2nd of Dec, 2008
    0 Votes

    let's get together and do a class action lawsuit. I'll research the law firm

    call me at (310) 866-7419

  • An
      5th of May, 2011
    0 Votes

    i was supposed to get help and i wasnt even behind city misplaced my certified check and sent my payments back to me witch put me in forclosure .i called for help from hope .big mistake i made the payments, i was supposed to with the help of hope they forclosed anyway i have prof of all payments and city recieving them and still lost my home. city said they never spoke to anyone on my behalf about my payments.after the foclosure hope said the lady that helped me didnt even have a lincience to work in my state.they hendered my case not helped it .i lost

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