Arise / scam
Arise is one tricky place. I serviced AT&T and Carnival. First AT&T KCA which was a disaster in of itself and then Carnival which was actually ok to work for. But the end result will always be the same, you will be removed and forced to purchase more training or do another client.
What they are basically doing is getting people to pay for classes/training, the person passes and then contracts for client. However, they set their metrics too high and often you are unable to meet the metrics because either Arise or the client's system habitually fail, you are forced to call other departments with wait times that are out of control or other reasons that are out of your control. Believe me when I tell you this, you can do everything perfect for a while but at some point they will remove you so as to make room for the next batch of people.
After a bit, they will find a reason to remove that person who can then re-train (after paying more money) or do new training (paying more money) for another client.
Then they will find a reason to remove you.
Its a rinse and repeat thing. The bottom line, they keep getting a fresh influx of people to take their "training classes" making a good amount of money in the process (not to mention taking a percentage out of your paycheck providing they even pay you what you worked or earned)
Also note, they will remove you without reason or warning and without even a message or email as to why. Extremely unprofessional and highly suspicious.
The BBB or another government agency should really look into them (again)
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