Anglian Windows / Anglian Home Improvements / UPVC Windows
A window lock broke, so wanted to purchase a new one and fit it. However was by Angliand Customer service that they did not have a price list for the lock nor did they have a technical department to tell me how to remove the lock. They did offer an engineer visit at £107 to identify problem and then a follow up visit at extra cost to fit the lock, but the could not put me in contact with an engineer as apparantly all their numbers are private.
So a broken window lock will end up costing as much as a new window!
What pathetic and frustrating customer service - in fact it hardly seems possible that they could have such little interest in supporting customers