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Anglian Windows / Anglian Home Improvements / UPVC Windows

Norwich England East Anglia, United Kingdom
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A window lock broke, so wanted to purchase a new one and fit it. However was by Angliand Customer service that they did not have a price list for the lock nor did they have a technical department to tell me how to remove the lock. They did offer an engineer visit at £107 to identify problem and then a follow up visit at extra cost to fit the lock, but the could not put me in contact with an engineer as apparantly all their numbers are private.

So a broken window lock will end up costing as much as a new window!

What pathetic and frustrating customer service - in fact it hardly seems possible that they could have such little interest in supporting customers

Ex
Jul 18, 2016

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