Advanced Window Systems
reviews and complaints

Our new windows look AWSome! The installer, Marcin, was knowledgeable, personable and clean. He laid down rugs inside the house to walk on and cleaned up after installation. Couldn't even tell he was there, except when seeing our beautiful new windows! He was meticulous on the outside with the trim and caulking. Just perfect! A big Shout out to Marcin as well as Tucker who represented the company very well.

This company is great! Had my windows, siding, roof and gutters done! Very professional job! Great price and great customer service! Believe me folks you won't be disappointed! Now a days it's so hard to find a company that delivers on its products. I have been dealing with this company for years! The workmanship and quality of the products still looks new! Trust this review! Trust them on your most prize possessions!

AWS was top notch! We had an excellent experience from our consult with Jim to our installation with Rafal. The team was responsive and professional. Our installation was seamless and Rafal was courteous, thorough, and his work was impeccable. The windows are beautiful and we could not be happier with our experience with AWS! Highly recommend to anyone looking for quality windows, excellent customer service, and a lifetime guarantee!

AWS was a pleasure to work with from the in home sales quote by Mark , to the follow up calls from office staff to keep us informed of the windows delivery , and the excellent install job by their installer , he left the place spotless and was very prompt on the arrival time , it was a pleasure doing business with them & would highly reccomend . This was the 2nd time we used them for windows and will use again if needed in the future !

First time using AWS for 8 windows installed in my home. Great team of professional and welcoming staff as well as installer. Never pressured and was very informative. I was educated and guided through my project size where I felt comfortable and financially capable. On installation day, Rafal the installer was so approachable and very informative. His work was efficient and top grade. Very happy at my new windows and plan on using AWS for the rest of my remaining windows.

I purchased 13 windows. Installer Rafal was very professional, worked very hard. He was very detail-oriented. He was respectful of my pets, and had a sense of humor as well. He was responsive to my questions about the new windows. He put in extra effort to ensure that the windows fit into a few idiosyncratic areas in my 70-year old house. I would highly recommend Rafal and AWS. They did what they said that they would. My new windows look great. I have definitely noticed that my house is staying warmer.

AWS has been extremely professional from start to finish. Mario is a top-notch installer who knows his trade well. He takes pride in his work - a rarity these days! Windows offer incredible new view of our world, have lessened outside noise and we no longer have drafty rooms. We even noticed the furnace isn't on as often so down go the heating costs. YAY! We highly recommend AWS for your next window upgrade - you won't be disappointed. We would give 10+ stars if we could. P.S. Be sure to ask for Mario for installation.

Great service all the way around. Original meeting with the sales professional Justin S was relaxed and not pushy like that of the competition. He took the time to show us all the options and features available. Windows took a little longer than expected to be made but considering the times we are in that's to be expected. The install by Rafal was much quicker than expected and originally told it would be. 9 windows installed and complete in one day! Install work is beautiful and professional. This company will get our business again for new doors in the future! Thank you Advanced Window Systems (AWS)!

AWS is a great company to consider for replacement windows and doors installation, especially from a condominium standpoint. Everyone is very clear with communication and is always willing to work with you. Even with setbacks due to supply chain issues, they still made it work. The day of the install all of the contractors were respectful of their surroundings and worked quickly and kept their workspace as clean as possible. Their prices are also very competitive and usually have some discounts to apply. Overall would definitely recommend to anyone looking to get new windows or sliding doors.

Overall, it was a pleasant two day event of installing twenty high quality windows and two patio doors by Marcin and his assistant, Conan. It was a huge project. From start to finish, they were respectful professionals, knowledgeable, and expert craftsmans . Marcin and Conan arrived promptly at 8 a.m. and focused upon the tasks at hand. They placed carpets to protect our hardwood floors and cleaned as they progressed, being very efficient and detailed in the work flow. Marcin demonstrated his experienced competency and pride in his work and it resulted in work well done! My spouse and I were quite pleased. This is the "A" Team!

I love my new siding! AWS did a wonderful job on my home! I had old wood siding and had it replaced with vinyl. The color is a new color from AWS and I just love it! It looks like a new home and not a home that was built in the 30's. The guys who replaced the siding did a very good job. They were hard working and respectful of my property for the most part. My neighbors watched them work and were amazed!. Thank you AWS FOR A JOB WELL DONE! Barbara in the office was very good in following up. Karl was the head of the work crew and was there to help. I can't remember the name of the guys who did the actual work but, I thank you for a job well done! It was also done in a very timely fashion!

Advanced Window Systems ("AWS") is a 6 Star company to work with. Sorry this rating chart only goes to 5 Stars. I recently had my home windows replaced. Removed windows from 1956 and put in top quality AWS triple-pane windows. All of the employees from this company that I worked with were consummate professionals. From my initial order inquiry right through to the installation of my windows everything went as AWS projected. Total turn-around time for my job was 60 days. The window installer they sent me was most likely the best home improvement contractor person that I have ever experienced. Punctual, knowledgeable, courteous, friendly, sense of humor and knew exactly what he was doing. He never took a lunch break for two full days at my house. Non-stop energy. I am very pleased with AWS and plan to use them again in the future.

AWS is amazing! I needed my sliding glass doors replaced so Steve and Tucker came out and were my representatives. They were so friendly, knowledgeable, and funny. Plus they gave my dog lots of attention! They made the whole process so easy and stress free. Barbara from the office was so nice and kept me informed on everything. Dwayne from Production was also very helpful and so pleasant to deal with. Jeff was my installer and he was the best! He was friendly, extremely knowledgeable, professional, and took pride in his work. He did an amazing job! I was so impressed! I cannot be happier with AWS. The entire team is just wonderful! I The most friendly, knowledgeable, and pleasant people to work with. The sliders look beautiful and there is so much light and warmth in my kitchen now. My dog is so happy too because now he can finally see out to our backyard! I highly recommend AWS!

It has been only 3 days, but so far so good. The employees were very accommodating, professional & knew their stuff. We ended up with a front door, a storm door, and a back slider WITH a screen for less than the Big Box Home Improvement (BBHI) store quote for just the front door and slider, NO storm door, NO screen. Also we were told by the BBHI store that the sizing of the slider was custom. However, Advanced Window Systems (AWS) showed that the opening was standard, but the previous door was installed with an "filler" piece on both sides. AWS came out to check out the back, as we also tore down our deck, so that they could tell us how we should prep the back of the house where the deck was to work with their door install, which was going to happen before the deck supplies came. The installers were on time, and worked diligently until the job was done. Cleaned up everything. Awesome! The only issue was one inside piece was manufactured with a white finish instead of the wood grain, but it will be made again correctly, if that is our only issue, this was great! Get another quote first, so you will know how good their quote is, or no quote as we would highly recommend Advanced Window Systems (AWS)! Four stars out of five.

My husband, Ruben, and I contacted Advanced Window Systems (AWS) to replace all of the windows in our home in the Fall of 2021. It was the best decision we ever made! Dan, the sales manager, arrived on time to our appointment and presented an excellent presentation about AWS and their replacement windows. He was very knowledgeable, courteous, and thorough. He answered all of our questions to our satisfaction, as well as any concerns we had. After shopping around and obtaining a few different quotes, we were very impressed with Dan's presentation that we decided to look no further and signed a contract the very same day. Billy stopped by our home a few days later to get exact measurements for all of the windows. He was very friendly and efficient. We were given an estimated install date of sometime in January, 2022, to begin installation. To our surprise we were called shortly thereafter and scheduled for the last week in December . Rafal, the installer, was punctual, cleaned up like he was never there, was friendly, knowledgeable, efficient, hard-working, and truly takes great pride in his work! On the day of installation, he worked straight through the day until he finished installing all of the windows. He came by the second day to finish some loose ends and make sure that everything was working properly and that we were completely satisfied with the install. He was a true professional! From start to finish it was a great experience! There was an error as far as the sashes we had specifically ordered for our two sets of bay windows was concerned, but Rafal contacted AWS on the spot and they immediately reordered the correct sashes without hesitation. As soon as the new sashes arrived, Rick, one of the service representatives, came out to our home to replace them. He even arrived a half hour before our scheduled appointment so that I could get to work on time, which I truly appreciated! He too was friendly, knowledgeable, and efficient. Great job!