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Amigo Loans
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Amigo Loans complaints 10

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1:21 pm EST
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Amigo Loans guarantor loan

My son took out a guarantor loan his father said it was ok but now my husband is in poor health he is worried. No one explained how much he would have to pay back there is no chance they looked at his credit he has not got a bank account he has many debts =02 littlewoods to name a couple the interest rate is awful 49.9% they even gave hima top up loan after 3 payments
Agreement no=[protected].
The borrower= jerry lee cottle 11/09/82
Guarantor= jerry cottle 23/07/61 14 marchburn ave northfield
Aberdeen ab16 7nt

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9:19 am EDT

Amigo Loans guarantor loans

They prey on the weak and vulnerable. They sign up people as guarantors without them understanding the process, they hound them for the debt, they charge 50% interest. A 2k debt becomes nearly £3.5k! They don't even tell you over the phone the total amount of the loan, or what you will repay in total, just the amount going into your account (which is a lot less if they do a 'top up' loan) and the monthly repayments. They are parasitic people. DO NOT USE!

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5:46 am EST

Amigo Loans loans

On 28th February at 11.56 am I received a text message from this company telling me I had applied to be a guarantor for someone called Matthew. They were informing me that I didn't meet the criteria.

*I had not even heard of the company.
*I know no-one called Matthew.
*I have never applied for a loan or to be a guarantor with this company or any other. (Apart from a mortgage.)

The message was from *Emily* with a number that I cannot contact. Here's the number they left: +[protected]

I would like to know how they obtained my mobile number and name - since they had presumably made inquiries about my credit.
(And in any case I own my house and have substantial savings so the "not worthy of being a guarantor" was odd too!)

I would like them to delete all information they have about me and to apologise for this breach of my privacy.

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Is Amigo Loans legit?

Our verdict: Complaints Board's detailed analysis reveals Amigo Loans as encompassing serious risks, firmly establishing it as lacking legitimacy. This evaluation serves as a strong caution to potential customers to avoid any business with Amigo Loans, thereby safeguarding their personal and financial interests.

Amigo Loans earns 11% level of Trustworthiness

Serious Risk Warning: Complaints Board's evaluation of Amigo Loans shows a critical trust level at 11%. Avoid for personal and financial safety.

Based on our evaluation, Amigo Loans has resolved only 20% of 10 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

Exercise caution when using amigoloans.co.uk as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for Amigo Loans. The company provides a physical address, 3 phone numbers, and 2 emails, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
  • A long registered date for amigoloans.co.uk can be seen as a positive aspect for Amigo Loans as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.
  • The age of Amigo Loans's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
  • Amigoloans.co.uk has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Amigoloans.co.uk has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Amigo Loans as a website that uses an external review system. While this can provide valuable feedback and insights, it's important to carefully evaluate the source of the reviews and take them with a grain of salt.
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7:07 am EST
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Amigo Loans loans

Amigo Loans are irresponsible lenders and the CEO Glen Crawford takes millions in bonuses and salary off the back of the desperate, vulnerable and ignorant.

They do not make proper affordability checks and ask to see actual evidence of the income the applicant is declaring ie wage slips, bank statements or anything similar from the guarantor. Desperate people unfortunately lie to secure borrowing and main stream lenders who make the proper affordability checks will not lend to them. Hence turning to legalised loan sharks such as Amigo

Amigo put profit before people
ie £10, 000 borrowed over 60 months total repayable
equates to over £23, 000
Glen Crawford has blood on his hands suicides due to debts are increasing.
Wonga loans another high interest sub prime lender collapsed and Amigo also need to be held to account .
AVOID AVOID AVOID

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5:16 am EDT
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Amigo Loans loan I have never agreed to be guarantor

I received the e-mail below today claiming I would be guarantor for a loan for my 14 year old grand daughter. I have never agreed to be guarantor.

email received 09/09/18

payout.[protected]@amigoloans.com
Sun 09/09/2018, 09:54
Hi Ray,

Thanks for applying to be a guarantor for Abigail.

To be approved as a guarantor we would need you to have recent or current credit such as credit cards, loans, mortgage or something on finance. From the checks we've run we don't think this to be the case so unfortunately we can't let you be their guarantor.

We will let Abigail know so they can find a new guarantor. For more information, please go to: https://www.amigoloans.co.uk/Be_A_Guarantor, or if you have proof that we've got this wrong, please let us know on: [protected].

Thanks.

Emily

Amigo Loans

This e-mail has been sent by amigoloans.co.uk. for application no [protected]. To cancel your application, click here.

Amigologo.png

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3:00 pm EST

Amigo Loans service

I was guarantor for my son because he had a bad credit rating. He as fell into hard times and we no longer talk because of the debt he as left me in. I now have had a lot of help of step change who have helped me with paying the dept back. The other company I owe to is for £22, 000 and amigo £7, 500 both my sons dept. The other company have been great accepting reduced payments. Amigo have been terrible so far they have issued me with a ccj and have now took me to court and had the amount owing attached to my home. Please no one use them it is a terrible company that will not meet you half way. Myself and my husband our in our 50s have never been in dept and both had good credit rating. We cannot ever get credit again for as long as we live. Once you get a ccj against you even when you have paid the dept of it stays on your file for 6 years.

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12:46 pm EST
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Amigo Loans unethical behaviour

I took a loan with Amigo Loans a while back, then did a top of the loan. I had to have the loan in order to buy a new car in order to carry on getting to work. Last year I had to change jobs, to a lower paid job due to ill health (which I won't go into here). I contacted Amigo and asked if I could make smaller payments over a longer period, they just said, "if you can't make repayments we'll take them from your guarantor". So I reiterated that I COULD make payments, but was struggling as I'd had to take a pay cut and could I possibly make lower repayments until I was in a better position financially. They 'helped' me by cancelling my Direct Debit, I have no idea how this is meant to be helpful. So, I've been trying my best to pay the £275 per month out of my wages, however I've not been able to pay on time and in full a couple of times, each time they've contacted my guarantor within 7 days to tell them they'll have to pay if I can't. I've contacted Amigo and asked them not to harass my guarantor and that I believed 7 days was an unreasonable amount of time to contact my guarantor, especially as they contact him on the same day they contact me!

I've had a problem paying them this month, due to it being Christmas and New Year and bank holidays. I had a patronising e-mail from them stating that they expect me to budget for the holiday period "just like everyone else". Which is fine if you're not already struggling to pay the bills. Amigo don't seem to understand that I can't afford the repayments and that I'm willing to make lower repayments over a longer period. Other companies have allowed me to do that, Amigo however don't seem to have grasped the concept.

If you're thinking of an Amigo Loan, please DON'T get one! They seem to think we're all psychics and know what's going to happen to us in five years time.

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7:38 am EDT
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Amigo Loans don't get near them

There are plenty competitors like bamboo loan who do not have any hidden charges and do consider your situation if it will changed in the future
My fault was I took in addition to Bamboo loan 10000k for amigo loan. I paid 400 per month just interest.. but couple of months ago I had some issues and ask amigo or to defer it or to extend the loan for couple of months extra allow me to pay this couple of months just 100 pounds.. Here it started
They refused to talk to me over the phone.. latters with very high charges started to come to me and to my guarantor
So I call them back saying ok.. I will start to pay as earlier.. guess what.. they reject and start to harass my guarantor. They asking full amounts with interests immediately and do not consider anything else.
They that on daily basis you, contact your employer to deduct a full some from your salary and never sneer the phone as they know they can get money from your salary or or guarantor salary anyway so they don't bother to deal with you

I now took them to the court and based on what I hear.. too many complaints against this company

Don't get where even if you had no food on the table and need cash to eat

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7:55 am EDT
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Amigo Loans taking too many payments

i took out a loan for £3000 originally with FLM loans who were later taken over by Amigo. Terms and conditions were still the same. My contract was 1st payment on 11th June 2010. It was for 36 monthly payments which takes my last one to May 2013. According to Amigo i still owe another months payment as i never started to pay the loan until 6 weeks after they gave me my loan, but i never asked for that date they gave me the date, so for the sake of 2 weeks i was charged an extra months payment. I have never missed a payment and feel they are trying to con more money from me. Up until now had no problem but after this would not recommend them as it seems they can't end their contract. Have put in a complaint and am awaiting response but i intend to go to trading standards with this if they don't settle it. DO NOT USE AMIGO LOANS!

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SarahM19
, GB
Mar 29, 2019 6:25 am EDT
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I too have been informed I have to pay 4 extra months due to the first payment not being made until a month later even though I never asked them to do this! Has anybody taken them to trading standards to report this scam?

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kevinbturner1966
, US
Jul 03, 2018 9:07 pm EDT

It seems like that I am not the only one who has had to put up with the unethical tactics used by Amigo loans.
I lost my part time job that I did to make the payments
Add to that my guarantor had to take a lesser paid job as his father had been diagnosed with cancer.
I tried to set up an IVA but Amigo rejected it, in the end I got onto a debt management plan & still they kept harassing the pair of us with emails SMS messages and phone calls.
They took me to court and turned it into a secured debt and I will be paying £450 a month.
Don't be fooled by the advertising, all this company cares about is the amount of money they can make from people's misfortune

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tashkinchops1
, GB
Jan 29, 2018 5:51 am EST

totally agree they want an extra 3 months payments from me even though 60 months are up in June and I have never missed a payment.They tell you its because of extra interest incurred from 14th may 2013 to 30th June I managed to incur nearly £600 interest when it them who said the first payment will be 30th June not me.If they had said 63 payments and it showed on all my statements then all well and good but its states 60 months at £197.62 .When ive added all payments up they will have had an extra almost £7000 of me they are not getting any extra of me, trading standars here I come .If I have something priced wrong on the shelf I have to sell at that price they have stated 60 months and that's what I'm paying 60 months.

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Francesca Hadley
, US
Mar 03, 2016 6:37 pm EST

amigo are killing me. i pay £200 a month for only less than £50 a month to come of my bill. I borrowed £5000. i should never of gone with this companies as didn't really understand the rate of paying it back. AND HAVE TO PAY AS CANT LET MY GARENTOOR DOWN . its gonna take 4-5 years to pay back with them earning £150 a month of me extra after bill payment... totally avoid these crooks.

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jaybay
Bakewell, GB
Oct 31, 2013 6:48 pm EDT

i meant change the name to we target the poor, sorry all

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jaybay
Bakewell, GB
Oct 31, 2013 6:46 pm EDT

Amigo loans get away with lies after lies and that is why they changed their name, there acting solicitors have there courses paid for by you with the high interest rates, they have been accused of back paying judges to win cases which i totally believe.
The courts all over have been attended by innocent people being ripped off by this old fashioned company lol that is bull.. Soon they will change there name again and hopefully to target the poor,

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jaybay
Bakewell, GB
Oct 31, 2013 6:41 pm EDT

totally agree with you on this scam that should be shut down, , money prostitution is illegal and thats all these firms do...

ComplaintsBoard
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10:18 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I'm serving as a guarantor for my nephew to build up some credit since he is young and at University, which I am happy to do. But the tactics that 'Amigo' have used to complete the application and now to collect on the funds has been ridiculous. I'm just going to pay the thing off and be done with it, and get him to build his credit elsewhere. Pushy...

Read full review of Amigo Loans and 45 comments

Overview of Amigo Loans complaint handling

Amigo Loans reviews first appeared on Complaints Board on May 3, 2012. The latest review guarantor loan was posted on Feb 6, 2020. The latest complaint taking too many payments was resolved on May 09, 2013. Amigo Loans has an average consumer rating of 2 stars from 10 reviews. Amigo Loans has resolved 2 complaints.
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  1. Amigo Loans contacts

  2. Amigo Loans phone numbers
    +44 120 262 9200
    +44 120 262 9200
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    +44 120 262 9161
    +44 120 262 9161
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    Collections Department
    +44 120 256 0996
    +44 120 256 0996
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    24 Hour Payment Line
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  3. Amigo Loans emails
  4. Amigo Loans address
    Walton House, 56 - 58, Richmond Hill, Bournemouth, England, Dorset, BH2 6EX, United Kingdom
  5. Amigo Loans social media
Amigo Loans Category
Amigo Loans is related to the Financing and Loans category.

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