I called American Tax Relief after viewing ad on television. I spoke to Robert Campbell for about five minutes regarding my tax debt issues. He guaranteed me that my interest fees and penalty charges would be removed and I would only pay for my actual taxes owed. I paid $4, 000.00 on September 24th 2008 and made arrangements with him to pay the rest by October 24th 2008. After paying the $4, 000.00 I decided to research the company and found that they have an extremely bad reputation all over the internet. Please check Better Business Bureau, Consumeraffairs.com, ripoff.com, etc. Naturally I felt duped and decided to have my brother handle the refund due to my anger. I chose not to send the remaining $1, 500.00 and my brother asked the company for at least a partial refund. The representative Robert Campbell became very agitated and stated, "I'm not going down that road with you. So you can forget about that refund. We have an army of attorneys..." I felt that the conversation was not getting anywhere and I became convinced that I lost the $4000.00. This company did very minimal work on my case. The only thing he did on my alleged case is receive a signed 3 page power of attorney. They also sent me a 10 page questionnaire w/ a cancellation policy that was impossible for me to participate in. Policy stated, "you have 5 days from date of letter." Letter was dated 9/24/2008 and I received it on 9/30/2008. They are scam artists abusing the legal system to get rich. I would also like to add that they are a bunch of cowards. I asked Robert Campbell if I could set up an appointment with him since I was going to travel to L.A. for a UFC (Ultimate Fighting Championship) event. He became very nervous and lost control stating, "get the ### off my phone you're a joke." lol.