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American Auto Shield / Refund of my money

Sp Sep 12, 2014 Review updated:
Contact information:
Phone: 8005311926

I purchased a car service contract from American Auto shield on 12/06/2012, contract was for 72 month or 61000 miles, I paid 2644.00 $ for the contract. I trade in my car on May 2014, when it had only 10800 miles on it. I submitted cancellation form on 05/29/2014 and requested the refund of my money. I called them in first week of jun and they said they received my letter and cancelled my membership and are in process to refund my money. Per contract information, they have to pay me atleast 2000 $ refund, (I never used the service, even once). It is more than 3 months and I still have not received my refund. Please I need my money urgently. They can't keep customer waiting for their refund this very long. Kindly help me in this regard, thanks

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  • No
      Jun 22, 2015

    I purchased a car service contract from American Auto shield on Feb.2015 used the warranty in May 2015, My truck went in the shop for repair for 4 days and they told me they will take care of the rental car for the 4 days and here its now late June and still have not gotten my money

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