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Rehlat sent me an email regarding my ticket going to nepal from Abu dhabi, on my ticket it says abu dhabi international airport BUS
But when i got there i was kicked out from the bus because only etihad ticket holders only are allowed because mine was nepal airlines, i have spent almost 400aed from AUH to DXB, i emailed the rehlat they said it was clear on my ticket that its from AUH to DXB and they keep insisting about it but my complain is why did they put on my ticket that its from AUH intl airport when it should be abu dhabi BUS station. I need my refund!
It was nepal airline and rehlat that i am complaining not altowaissa
Dear Esteemed Customer,
We believe that the issue is resolved.
Please let us know if there is anything else we can be of assistance to you.
We truly appreciate your patience and kind understanding.
Regards,
Customer Delight Team
Dear Esteemed Customer,
We terribly regret the inconvenience caused.
One of our associates is working on this issue on a high priority and will contact you shortly.
We truly appreciate your business with us and thank you for your understanding and immense co-operation.
Regards,
Customer Delight Team
Rehlat