Allied Waste / Negligent service
In April we contracted with Allied Waste for a dumpster to clean out unwanted things before we moved. We received a phone call after our first dump informing us that they had caused some damage to our driveway. The driveway was completely collapsed by an overloaded truck. We were told they would fix it but after a few days of them not fixing it, we said we would fix it if they bought the materials. They bought 10 bags of cement and had us sign a release and said that the release removed them and us from further liability. Now they are saying that it says that they are no longer responsible for this issue. I'm not asking them to come back and put in a new driveway. I'm not even asking for my deposit back. I am asking that my account be credited for what they are charging AFTER my deposit. They are now charging us $200, after they have already taken our $200 deposit and refuse to credit us this for our troubles, among other things. We are already $1100 out of pocket for our $200 deposit, missing 2 days of work to fix the driveway, losing our rental deposit due to the damage and having to buy more then they provided. They refuse to credit our account that they say is still owing of $200.00. To us, the release that was signed released us from further obligations for charges. They refuse to work with us and are very rude any time we talk to them. I had originally asked for my deposit back, but I'm willing to forfeit that just to get an apology and my account credited out. Instead I'm threatened with collections after they have caused these problems with their negligence. I have never dealt with a company that is like this and urge people to think twice before going through this company.