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Airtel / unable to stop to ringtone facility

1 India

I am having prepaid connection of Airtel. Since last 2 months, I am contacting on 121 No. & our local area Airtel office, but till date my facility has not stopped & monthly Rs. 40 are cutting through my balance money.

Airtel has provided facility through sms no 666, & I want to stop that facility. No any responsible authority looking towards this problem.

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