Airasiarefund booking no: gi76vt

Dear Sir

As per attached ticket, I booked a ticket direct through Air asia website, flight timings change by Air asia, that was not comfortable for me. Air Asia given me offer for full refund or flight with change timings.

As per offer from Air Asia I chose the option of Full Refund on Dated 15.12.2016. On 15.12.2016 Air Asia cancel my ticket and assure me to full refund in 7 working days. Today is 12.01.2017, already 27 days gone but till date i have not recieve my refunds.

On daily basis i am doing call to your customer care, they are regularly giving me 48 hours time, but no result till me.

Tell what should i do for the same.

How can I get my refund amount, should i call your your daily basis or what is the way to get refund from you.

Gaurav Tomar

Jan 16, 2017

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