AirAsia / customer care hotline impossible to get through

Singapore, Singapore

Dear Tony,

As much as we all love the competitive fare offered by AirAsia, but there is one very important issue which AirAsia really need to look into

AirAsia website does not have any Singapore customer care hotline.
When I did a search on other websites to contact AirAsia, I got this info:

Singapore +[protected]
Operating Hours : 8am - 9pm (GMT+8)

To my disappointment, this number is invalid.
I have gone to the extend to contact AirAsia via Live Chat which I must say is pointless. (When you are number 201 in the queue and waiting time 2 hours!)

Please help rectify this issue which many people in Singapore are facing
Thank you


Oct 14, 2017

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