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Air 7Seas / Moving scam!

1 United States

Its four months since i sent two pallets of all my valuable belongings with a very dishonest company called "air 7seas" I am not sure where to begin after 4 months of aggravation and lies and three thousand dollars paid in full to the company, my stuff has still not arrived and now 3 months after the date they told me my stuff would arrive to my door, they are asking for more money and storage costs. But still no end in sight to their abuse of my innocents when it comes to international moving to Mexico.

Here is how it all began. I was taking quotes from many companies towards my move to Cancun MX from Brooklyn NY. I knew that moving to Mexico is a very detailed process which is why i looked for a company that would do the job door to door from a to z, many companies responded and with better rates then air 7 seas, but the only company that made it very clear to me that they will guarantee the arrival of my stuff to Cancun was air 7 seas. Now, that was very important to me, i do not speak Spanish so i did not have the ability to get involved in the moving process and /or customs clearance. So as soon as they informed me that they have a company in Mexico that works with them for years and takes care of all the work they need done in mexico and i have no need to worry, the next time i will hear about my stuff is when the truck needs final directions to my home in cancun.

Of course non of that happened, leading up to the date that they had told me my stuff would arrive, i began calling their office and sending emails, but to my surprise no response, then i get an email that i most pay in full all the costs before any fines are added, so i paid in full and demanded that someone respond to my questions on where and when my stuff will arrive, finally someone gets back to me and says it will arrive on the 31st but to my surprise nothing happens on the 31st now it is 3 months later and still my stuff have not arrived.

So 26000 worth of stuff are rotting away including over 1000 books and many other items that i have collected over my lifetime are nowhere in sight...

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